AFFORDABLE KITCHENS & BATHS

We have found Affordable Kitchens and Baths to be both unprofessional and dishonest. We paid them in full for materials and 20% installation in April 2022, for a kitchen remodel that was to begin in July 2022. After three months of calling and being put off, they finally started our remodel on October 17, 2022. The day they began we received a call from Lonnie, VP of operations for a check for an additional 60% of install which he sent someone to pick up. The man that showed up to demo our kitchen and hang new drywall didn’t protect our floors and left deep gouges and scratches throughout. On day three he admitted that he wasn’t employed by Affordable K & B and probably wouldn’t be returning to complete the job because there was a dispute over money. Lonnie Walker contacted me the same day to ask for additional funds to which I declined. The drywall was atrocious. He left 4 inch gaps at the bottom of each wall. He drywalled over electric outlets and exhaust duct for microwave. He did not remove any door casings instead cut and removed drywall close to casings instead leaving large gaps and gouging casings. When he began to instal cabinetry the first one out of the box was damaged. We were told there would be a 7 day rush for a replacement. The lower cabinets were installed but an additional upper double cabinet was ordered incorrectly and had to be replaced and another piece was damaged. So, we were under the impression that in one week they’d be back to complete the kitchen with cabinet replacements. THEY NEVER CAME BACK! For 6 weeks we were told the replacements weren’t in. They literally worked 8 days in our home. They stopped taking our calls. We asked a friend who’s an attorney to send letters to negotiate at the very least the replacement cabinetry that we’d paid for. They wouldn’t give them to us. After being left without a kitchen for 3 months we were tasked with hiring another company to repair mistakes, order replacement cabinetry and complete the remodel. We spent an additional $10,000. Five months to the day after demo began, our kitchen was completed!We contacted the Attorney General, BBB (who agreed that they hadn’t tried in good faith to finish our remodel) and we still had to hire a lawyer to litigate this matter as Affordable has not responded to them. Please do not use this company!

They are so knowledgeable, experienced and reasonably priced! I can’t believe the results of our kitchen redo. It was a difficult job at best since the house was built in 1925, but the installer handled it beautifully and the designer knew exactly how to approach the project. I love the fact that I was able to really get a kitchen that reflects my wants and needs—and we were able to put every square inch of the tiny space to work. I highly recommend!

We hired Affordable Kitchen and Bath as our cabinet supplier for our new home build. The project scope was extensive with Affordable supporting cabinet design/layouts for all bathrooms, kitchen, a wet bar, a butler’s pantry, and custom built-ins. To make things more complex, we were living 300 miles away building the house at a distance, which required extensive communication online or over the phone. What speaks volumes to their service is the fact that we got everything we wanted, below our original budget targets, and we only had to visit on-site once to finalize the layouts, and once more to select colors. Affordable provided us with an array of options for cabinet designs to better understand what was driving price, allowing us to make decisions on where we wanted to spend our dollars. For the custom built-ins, Affordable did all of the design work and helped us figure out what made the most sense to have the carpenters build on-site and what made the most sense to purchase from Affordable. Having the carpenters/painters due all the work would have left us with an expensive and substandard product. Affordable’s flexibility in optioning out parts of the built-ins and supplying the designs for others allowed us to construct the custom built-ins exactly how we pictured them (or better!) at the minimum amount of cost. In doing any home remodeling or construction work, communication and trust are critical, and Affordable hits all of those out of the park. We highly recommend Affordable for your new home or home remodeling needs!

Affordable Kitchens & Baths did a complete remodel on our master bath. Our sales person, Lori, was extremely knowledgeable and helped us choose exactly what we needed. Plumbing had to be moved and a couple of small walls taken down to increase the shower size and accommodate the free-standing tub. The workers were very courteous and efficient and worked around our schedule. We get many compliments on the bathroom. I recommend them to others and will certainly choose Affordable Kitchens and Baths again for a project.

As someone who reads a lot of decorating magazines I knew what I wanted when I remodeled my kitchen. Affordable Kitchen and Baths exceeded all my expectations! Their team was professional and careful. They provided excellent customer service, following up with a phone call or email. I love my kitchen!

We remodeled our master bath. We consulted with three different companies, and Affordable Kitchens & Baths was by far the most reasonably priced. We worked with Natalie, who did an excellent job of helping us find finishes that created the look we wanted. All the workers were on time and professional. We couldn't be happier with the final result.

We first visited Affordable Kitchens & Baths in February 2013 to discuss remodeling our kitchen. From the outset, their employees were friendly, helpful, and easy to work with. Our designer, Natalie, was patient with me (I'm not very good at this stuff!) and she provided us with a number of great suggestions and resources including Houzz! In June 2013 the work began and it took about a month to complete; the install staff were courteous and friendly and very flexible with our work schedules. The job took about a month - everything went smoothly - and we were thrilled with the final result. We plan to use this company again within the next 12-24 months to remodel our bathrooms. My husband and I can't say enough good things about Affordable Kitchens & Baths and highly recommend them!

Best Design by in house designers and quality of product for the money! Robin and Lori are very professional and help both myself and my customers anytime needed. They are quick to respond to any questions and always deliver a quality product and good pricing. Affordable Kitchens is by far the best cabinet supplier that I have ever worked with.

I found this company to be very punctual and the workers were very respectful. Affordable had interesting ideas for my parents' kitchen and it was done in a timely manner. I would highly recommend them to anyone.

I used Affordable Kitchens and Baths for my kitchen and a bathroom remodel recently. Both of my experiences have been great! They have an amazing design team and really helped me create my dream kitchen and bath. Both projects were challenging and they worked with me to get them done professionally. I would happily use them again! Daniel McCarthy