Custom Doors, Door Installation, Exterior Door Installation, Sliding Door Installation, Front entry doors
Zonas de trabajo
Alamo Heights, Balcones Heights, Castle Hills, China Grove, Cross Mountain, Hill Country Village, Hollywood Park, Kirby, Leon Valley, Live Oak, Olmos Park, San Antonio, Shavano Park, Terrell Hills, Universal City, Windcrest, Boerne, Canyon Lake, New Braunfels, San Marcos, Austin, Round Rock, Georgetown, Cedar Park, Kerrville, Buda, Kyle, Spicewood, Lago Vista, Lakeway, Spring Branch
Angie's List Super Service Award 2013-2015
The door was purchased from us by the home builder four and a half years ago in 2011 and sits in the direct sunlight of Texas, open to weather conditions that aren’t conducive to the type of wood chosen for the door. Wood doors do not last well in situations where they are exposed to direct sun light and the elements. They also require frequent maintenance (refinishing). This is a case where our Texas weather and lack of protection of the door has caused damage to the wood. Please consider the amount of sunlight and weather exposure your door will see before making a final decision. Remember that a wooden door should be viewed as a piece of furniture and can be damaged if not properly taken care of.
We would also like to point out that when Mr. Egliski’s wife contacted us concerning the weather damage to their door, she was aware that this would not be covered under a warranty. We had advised both of them of the circumstances under which it would be covered, and we are sad to say that it was not. We did not say that we couldn’t repair the door. We explained that a repair would be similar to putting a band-aid on it and that it would only be a short-term repair. We offered to replace the door at a discounted price and even followed up to see if we could help them further.
We hope that this has cleared up some of the concerns for our review readers! The Front Door Company works very hard to satisfy all of our customers and help them understand the quality of each door we offer.