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Sobre nosotros
We specialize in crafting and providing high-quality wood and glass doors. Our extensive range features sandblasted swing-hinged, and sliding doors, all constructed from durable tempered glass or refined real wood. With a focus on longevity and customization, our doors can be tailored to your desired dimensions and adorned with your preferred decorations. Customer satisfaction is our main priority. Please visit our website for more information.
Zonas de trabajo
Miami
Categoría
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Detalles de la empresa
Nombre de la empresa
Glass-Door.US
Número de teléfono
+1 352-363-2387
Página web
Dirección
444 Brickell Avenue Suite 705
Miami, FL 33131
Número de licencia
EIN: 37-1792529
Seguidores
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Credenciales
2 insignias Houzz
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11 valoraciones para Glass-Door.US
Más reciente
Usuario de Houzz-793160812
Puntuación media: 5 de 5 estrellas
Absolutely the best, I was in a hurry for a grand opening and the order was rushed and to perfection. Such great customer service.
Beautiful door and quality, I placed in a Birdal room at an event center.
6 de Agosto de 2023
NextGen Construction Services
Puntuación media: 5 de 5 estrellas
This is actually the third time I’ve ordered this same door. Same door, only a different size, each time, for 3 different jobs. Amazing what beautiful work will get you, with word of mouth.
I have installed this twice as a barn door setup and this last time as a pocket door. The last, the pocket door, is absolutely stunning. Perfect size, and the weight of the door makes the hardware work even better than before.
It is the inside of a bathroom remodel that has absolutely everything, except a place to put a full length mirror. Every woman deserves and needs a full length mirror in the bathroom. The bathroom is amazing and the door is just a perfect cherry on top. The homeowner is extremely pleased. I know this door seems a bit pricey. But hands down, this thing is a beautiful piece of art and worth every penny.
Wouldn’t even think twice, totally worth the investment. Definitely recommend!
14 de Marzo de 2022
Comentario de Glass-Door.US:
We are pleased to hear that you are satisfied with our product and service. Thank you for the great review we really appreciate it.
Beautiful and heavy but for the price tag it should’ve been as close to flawless as possible. There are too many flaws and imperfections to speak of. Hardware is beautiful and flawless. Mirror and casing is very unstable.
24 de Agosto de 2021
Usuario de Houzz-670678444
Puntuación media: 1 de 5 estrellas
BUYER BEWARE! This company does not stand behind it's product.
Despite many, many telephone conversations over a 2-3 month period, I was asked to submit yet another request for a refund, see below:
"As discussed, I have received the replacement roller hardware and for some reason a replacement track.
As I have already discussed with you, one set of the original rollers was faulty. The nut that holds the bolt of one set of rollers appears to be over machined and does not connect correctly to the bolt. Consequently, this piece of hardware will not hold the weight of the door.
I asked you to send a replacement roller, I offered to return the faulty roller together with the working one.
I was notified by you that I had to purchase a new set of rollers.
I informed you that I should not have to purchase new rollers since the one of the originals is faulty.
I purchased the new rollers so that I could move my construction project along.
I now want to return the faulty roller, the working roller and the track (which I never requested).
Upon your receipt of same, you will be able to confirm that one set of rollers is faulty.
I ask you to then issue me a refund of $160.00.
Their response: "We have check on this inconvenience and there’s nothing we cand do on our end to follow up with your request .
Best Regards
Omar Aliff
Customer Service"
2 de Febrero de 2021
pat4chas85
Puntuación media: 1 de 5 estrellas
Although I placed this order Nov. 11, I have not yet received it. After receipt I will not be able to have it installed because it took me 15 days after I placed the order to receive instructions to order the support bar. It will not be shipped/received until 15+ days after delivery of the glass panel. Major delays of my project due to this. Very disappointing.
11 de Enero de 2021
Dennis Wodzisz
Puntuación media: 5 de 5 estrellas
Glass Door USA has the most amazing, unique, and quality doors. I am seriously in love with the doors I got from them. They were helpful in helping me choose the right size, answering all of my questions, and even working with me on some custom requests. I would definitely recommend them. Keep up the good work guys!
4 de Abril de 2019
Annysa LaMantia Design
Puntuación media: 5 de 5 estrellas
I was thrilled when I found these doors for a contemporary design project I was working on! They are such a refreshing alternative to a rustic or industrial barn yard door. We used them in a small space and it eliminated the need for a swinging door, so we gained 3 extra feet in the room. These are great quality and packed very nicely. They look exactly like the photo,
15 de Febrero de 2019
I wish I could put 0 stars here and I wish I did read the previous review about this company. It’s not enough that I waited more than 2 months for this door but also it came broken. First of all they sent this door in a semi truck without checking if it’s possible for semi to enter our address witch is not possible. Then after contacting them about the broken door and taking lots of pictures because they just need a lot of pictures for no reason. Then they made me right a letter saying I can’t dispose this door. Which I can’t, it has million pieces of glass that if I would’ve lift it it would be all over garage and it was very dangerous. Told me someone will come pick up this door out of my garage and after waiting for like a month with no response, I emailed them again and if course they tell me they cant take the door. I told them why do I have to pay myself to have this door dispose and there response was. THAT IS YOUR DECISION, YOU DECIDE HOW YOU ARE HANDLING THINGS IN YOUR HOUSE! Save yourself money and nerves with this ppl. Very expensive poor quality and horrible And rude customer service. By the way it cost me 200$ to dispose this stupid door.
8 de Febrero de 2019Última modificación:8 de Febrero de 2019
Comentario de Glass-Door.US:
We're sorry to hear that. We are constantly working to eliminate these kinds of problems, but sometimes it is out of our reach. Glass products are fragile and therefore the risk of damage during transport is naturally higher than with ordinary products. We work with the largest and most reputable shipping companies in the U.S. to minimize damage so if goods break during transport it is the fault of the carrier and not ours because we have almost no influence on it. We would also like to emphasize that if a product is damaged during transport it cannot be traced back to poor quality. That the first truck was too big to deliver the goods to you, we could not know! In that case it would have been better to inform us about it before shipping. Any goods we ship are insured, therefore in case of damage the product must be stored for up to one month so that in case of doubt an expert of the insurance company have the chance to check the damage. The photos we have requested from you are also for the insurance company because without proof we have no right to any compensation and can therefore not make any refund. For this reason we have paid the requested refund immediately after receiving the photos.
You have ordered the door on 11.19.18 and we have received your complaint on 01.08.19 which means that the door was delivered within 35 business days as it is our shipping policy.
As far as we are informed there are no special disposal guidelines for glass. If you put the shards in a box and then add them to your regular household waste it will be picked up by the garbage collector so we can't understand how you spent $200.00 on it. If you have hired someone to dispose the damaged door, it was your decision so please understand that we cannot cover the costs.
Since we take customer service very seriously, we have once again gone through the entire correspondence with you, but could not find any inadequate or rude content.
You have ordered the door on 11.19.18 and we have received your complaint on 01.08.19 which means that the door was delivered within 35 business days as it is our shipping policy.
As far as we are informed there are no special disposal guidelines for glass. If you put the shards in a box and then add them to your regular household waste it will be picked up by the garbage collector so we can't understand how you spent $200.00 on it. If you have hired someone to dispose the damaged door, it was your decision so please understand that we cannot cover the costs.
Since we take customer service very seriously, we have once again gone through the entire correspondence with you, but could not find any inadequate or rude content.
The Stone Link
Puntuación media: 5 de 5 estrellas
A++++ Supplier, Fast Shipping and Very Professional Packaging
We loved the doors we just installed them and Looks amazing.
Thick glass very European Modern Design
I would %100 recommend the supplier and will work with them again.
9 de Diciembre de 2018
Ruth Trembley
Puntuación media: 5 de 5 estrellas
The glass sliding door is beautiful. We have it between our master bedroom and bath. I was so worried that it would be damaged during shipping but it came all intact. Would highly recommend.
3 de Diciembre de 2018
Tammy McDermott
Puntuación media: 1 de 5 estrellas
-0, yep I said it minus ZERO stars. (I only clicked on 1 star because it made me pick to submit )
Get off of this website immediately and look elsewhere. Horrible quality doors, horrible choice on their part of delivery carriers and flat out impossible to get a refund on damaged products (I sent over 15 pictures of damage, still not good enough).
I was told pictures would be sufficient and I didn't need to send back damaged beyond repair door WRONG once they realized the carrier was not going to refund their cost they passed it onto me!
I could write a book about the hassles I've received for no other reason than if they don't get a refund from their carrier for your damaged product YOU DONT get a refund!!!
31 de Agosto de 2018
Comentario de Glass-Door.US:
First of all we would like to apologize for the inconvenience you had with your purchase in our shop. There were certainly points that we could have done better and we took measures to prevent these problems in the future. To be fair we have to say that it is not our fault that the door broke during transport. Unfortunately such things cannot be excluded 100% and it has nothing to do with a bad choice of the carrier. We cooperate with the 3 largest and leading transport companies worldwide and in your case FEDEX was responsible for the damage. We would also like to point out that the damage was not caused by a poor quality of our product but by incorrect handling of the carrier. Our products meet a high quality standard and we do everything to maintain it. Furthermore, our refund policy implies that if any damage occurs, the customer is obliged to inform us by means of photos. If these photos are not meaningful enough, we request further photos to pass the case to the insurance company. Each of our customers receives a refund as soon as no self-inflicted damage has been proven, therefore you have also received your refund. Please note that this decision is independent of whether or not the insurance will pay for the damage.
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