RiverRun Cabinetry

I am a design professional with first hand experience working with this manufacturer on multiple projects since early 2022. A consumer must be very careful to purchase cabinetry from a trusted supplier who has knowledge of many brands. A common mistake is purchasing from your builder as this is a sure sign they are interested in profit not specifying the right product for your unique circumstances and budget. River Run is a young, domestic stock cabinetry manufacturer and in no way promotes themself as custom. Reviewers here that are believing they purchased custom cabinetry were unfortunately misled by the seller. I have found River Run to be a manufacturer that I can confidently recommend at an economical price point with an engaged and supportive company and sales representative. No manufacturer is perfect but hardly any care to listen and improve the way River Run has throughout our relationship.

We spent SO much money on these cabinets and have regretted our purchase ever since. The toe kick pieces are literally peeling off and look terrible. The "soft close" drawers are always uneven and need to be straightened. So disappointed!!

Absolute trash quality. Whoever built the cabinets must have nearly no experience as a craftsman. Delamination, more paint defects than the 50s cabinets we replaced, uneven shelving, cracked wood, over and under sank screws... WOW! I am astonished by how poorly these cabinets are built. You should be ashamed of yourselves and find a different career path. Garbage. Oh, and it took 6 months to arrive. Check out their quality in the attached photos. The packaging was excellent so this is what it looked like when they decided "looks good, ship it!".

I thought I was getting custom cabinets. Soft wood. Paint not even. Drawers are only photos of wood. Dents and scratches in doors. I paid a lot of money for these cabinets. I saved 20 years. 24k $. And shotty cabinets. I want someone to fix my cabinets.

Don't waste your money on these cabinets. The wood is very soft and knicks easily. I have had my cabinets now for almost 2 years and I am ready to replace them. They can't even supply or recommend paint to cover damage on cabinets from everyday use. I also blame the contractor who recommended them. Looking back, he was looking at his profit, not my satisfaction.

Unfortunately, this small company has been unreliable and inaccurate. I would caution anyone from ordering anything. I haven't even had the opportunity after 8 weeks of waiting to even see the quality yet as we are STILL waiting for our expensive custom ordered cabinets. Still trying to hold out hope that the quality will reinstill our faith. So far, less than adequate experience with this company and its "supervisors" and customer service reps.

I wasn’t sure what to expect when we ordered RiverRun Cabinets since we hadn’t found much about them online. But I have to say we were pleasantly surprised when they arrived. These are a really good cabinet for the money and well worth the wait. If we ever do another kitchen or bath I would definitely order this brand again.

Ordered cabinets in December 2016 with a 2-3 week lead time. Cabinets came in at 10 weeks with damages. Still haven't received the re-ordered cabinet (15 weeks since original order). Better options for cabinets at the big box stores