Interior Style by Marisa Moore

Thank you Lara! You've been a pleasure to work with.

This review is surprising because I in fact paid great attention to the budget and their style. It did make it more difficult, but I was very conscious. Ultimately the client purchases whatever they want so if they go over budget that is their decision. Sometimes I can't find anything a client likes at a certain price point and then it's up to
the client.

Each piece of furniture that this client purchased, they were very happy with. There was a dresser, a small chair, the fabric for the furniture and pillows as well as some rugs. There was not one complaint about the design or the items they purchased. They expressed how pleased they were. There was a console from a higher end company that was extremely delayed and came damaged, of course not my fault. With COVID for the past 2 years, that is the norm. More things than ever need to be fixed and we may wait a year for some items. I worked with the manufacturer and the receiver to get it fixed promptly.
During COVID the past 2 years we've all been learning how to handle the overwhelming requests and that goes true for everyone in this industry. We're STILL learning. Aside from the requests, the carpenter had health issues and other personal issues. It wasn't that he wasn't interested, it's that he wasn't available.
I've used the upholsterer a number of times with no issue. He's even used by others to fix upholstery if it's damaged during delivery. Sometimes that means reupholstering a whole chair. Again, this was during unprecedented times and we don't know what he was dealing with and I'm sure he too was overwhelmed. I will say, he never charged us to reupholster a large ottoman and 2 side chairs. I honestly didn't see any issues with the ottoman. I did see some issue with the chairs. Everyone has bad days and I guarantee he was rushing due to the amount of work he had. BUT again, we didn't pay for the work.
I am a one man show and do my best to make everyone happy. I've learned that it's not always possible and not everyone is a good match for every designer. Fortunately I've had many many more positive experiences than negative and the majority of my work, and carpenter's work is repeat and referral. Having a less than satisfactory experience with a designer doesn't make for a bad designer or bad client, they're just not good together.