Everything was terrible from beginning to end.
John came to my house to give me an estimate. I was very clear of what I wanted and expected. I showed him a bathroom previously remodeled and flooring, and explained him that I wanted this new bathroom to be remodel exactly the same way. I also requested the bedroom flooring to be changed and replace the drywall in one of the bedrooms because of water intrusion. I had bought a new vanity to replace the old one, which I clearly showed John, since it was already in my garage. During the estimate John did not bother inspecting. After the estimate was given and the project was started, John informed that I had to pay extra, since the plumbing had to be modified for the new vanity (the one he never bother to inspect)
In the paperwork he provided, it stated that the "project is kept clean daily". This never happened I was never told that he subcontracted other people, there was absolutely NO supervision from John during the entire project. When they started to demolish the bathroom, no plastic was placed to prevent the dust to disperse through the entire house. I had dust in my kitchen (see pictures), living room, absolutely everywhere.
My garage was used without my permission as a construction trash dumpster. During the demolition the bedroom drapes nor the bed plus its mattress were removed from the bedroom, and the construction progressed getting this items covered in dust. I had clearly told the workers before the project started to move those items outside the room, but they did not care.
As the project progressed the ADT alarm sensors in that room and bathroom were damage, the window screen was damaged. I found cement and pain all over the driveway pavers and some in the garage epoxy flooring. Both cement and paint were discarded on my landscaping damaging plants and grass, and splashing all over the house sidewall (see pictures).
Before hiring John, I made it clear that I needed the project to be completed before Thanksgiving, since I was expecting guests for dinner, he guaranteed that project would be completed before then. Unfortunately this did not happen. I requested to have the house cleaned by them before my dinner and he told me he would take care of it. I spent over $500 in food prior to the dinner, just to find out that no one was going to come and clean my place. I called John and told him this was completely unprofessional. I lived in a house full of dusts for almost 3 weeks, I told John I was coughing non stop because of it, and he did not seem to care. I would have moved to an hotel and bill John for it, if it wasn't because I have 3 dogs.
A power cord extension that the workers used during the project, since they didn't have their own was never returned, despite multiple text messages. Once the project was completed, the wall switches plastic plate went missing and never placed back. Definitely this is a hazard for someone getting electrocuted.
The new bedroom floor is completely uneven, to the point that a chest drawer that I have is all crooked and not steady on the ground. John claimed that the house slate was uneven, but clearly he never used self leveling concrete to do a proper job, because he never supervised the project.
I was told by John that he will have the house properly clean with a post construction team, well, only one person came to clean the house, and I would not call a proper post construction team. The garage floor was left covered in dust, the entire house walls remain covered in dust, fabric couches covered in dust, above the cabinets covered in dust. I have had proper post construction cleaning performed, and I can tell you this definitely was not it.
John came, I showed him everything that was damaged or not completed, he said he would take care of it, and one month later, nothing has happened. As usual they do not care, they are not professional and there is absolutely no supervision
In conclusion if you want an unsupervised, messy, dirty, and poor quality project, then this is the company to hire. As of now replacing the ADT alarm sensors, dry clean the drapes, professionally clean the couches and the entire house, remove cement and paint from driveway pavers, and replace the damaged landscaping will amount to several thousand dollars. See attached pictures. I have used other contractors in Florida in the past, and by far "All County Contractors" are the worst.
