Authentic Developments

After a lot of research, reading what reviews we could find and meeting with several builders, we chose Authentic. Originally, we planned to build a new house, but a house came on the market we felt we could purchase and make our own by gutting and renovating it – a significant and quite expensive project! We were given a firm construction schedule, to start July 13 and be completed by September 4. Within the first week, they had already pushed the completion date back to September 15. And so, the delays began, with lots of excuses that continued through the entire project. We often didn’t agree with the purchase options Authentic offered and Jackie was visibly annoyed when we shopped elsewhere. She was only ever onsite once, at the very beginning of the project. Jason became difficult to get in touch with and was seldom onsite, at one point for over a month. Generally, the trades were fine, but there were numerous errors made – floor tile running the wrong direction, tile in the shower installed incorrectly, wrong size sinks installed, mismeasured countertops, incorrect back splashes. Closet shelving and flooring were incorrectly installed by Authentic personnel. Authentic’s answer to errors “Oh well, that should be good enough” or “Oops, sorry!” The general rule became if it could go wrong, it would. We were finally able to move into the partially finished house September 25. This is now May and the project is still not completed. Ten months to finish a two month project – seriously! Authentic has stopped answering our texts and emails, literally abandoning us and have never completed the job. The billing was a nightmare. Their main focus seemed to be making sure we were paying up, despite numerous errors in the billing – charge for 13 pot lights and only install 6; charge for installing an induction cook top when we had a gas range; charge $500 for installing non-existent cable hookups; charge $550 for “installing” appliances, and on and on. Building allowances were underestimated and inaccurate, often barely covering the cost of the labour and leaving nothing for materials. Authentic considers themselves to be a high end builder - we found them to be mediocre at best. There was generally no pride in workmanship, nor was there any concern with finishing the project in a timely manner. There was far too much assuming and far too little consultation. There was no final walk-through, minimal oversight of the work in progress, and less and less concern with issues the longer the project dragged on, yet always, the pressure to pay the bills. Authentic transformed the project from exciting and fun to disappointing, stressful and the cause of many sleepless nights. In retrospect, we should have pulled Authentic off the project as soon as things started to go wrong, and completed it ourselves. Jason kept promising it would turn around and improve, but, obviously, it never did. We cannot recommend Authentic Developments.

We used Authentic to build our dream home and they blew us away. All of the design elements came together so perfectly. They worked with us to stay within our budget but to still get the things that we wanted and I don’t think that we sacrifice anything! They were always available if we had any questions or to discuss something that we were thinking about. They were extremely knowledgable and only provided us with the highest quality of materials, workmanship, and service. They went above and beyond to ensure that our build experience was seamless and stress free. They were honest and told us when something was not right or if it was out of budget. They helped us find alternatives to items that were not within our budget so that we could still get what we wanted in our dream home. I wasn't sure if we would get all that we wanted in this home knowing that we were building on a budget but Authentic made sure that we got all that we wanted and more. They didn't just build us a home they provided us with a completely one of a kind experience that was so enjoyable and stress free.

We have supplied lighting for many Authentic builds and we always enjoy working with the homeowner or anyone from the Authentic Team. Great quality built homes! We would recommend them to anyone in the market for a new build!

Authentic Developments is a passionate and versatile home builder, building large contemporary style homes, smaller traditional homes and everything in between. In all the years we have been designing their homes we have always been impressed with the quality of their homes. They go beyond industry standards with the structure so you are sure to have a solid home. They also bring a high level of creativity into the finishing details of their homes!

Working with Authentic Developments has been astounding! Always focused on taking that extra step to impress and achieve. The level of standards with the build have been stupendous. The Project Manager and Design Team were wonderful to deal with, Always Honest and Trustworthy. With my personal experience i can say one thing. * Authentic Developments is Consistently striving to exceed the expectations of their clients*

We have been installing flooring for Authentic Developments for about 3 years now. Jason is great to work for and with. He also has very reliable and helpful site staff. It's not uncommon for Jason to be onsite himself. Their houses are clean, which makes our job easier. Lucien, my business partner & husband, is a journeyman carpenter & we install hardwood, cork, laminate and luxury vinyl plank flooring. Jason faithfully uses us for his flooring installs. We respect Jason as a person and recommend Authentic Developments.

Authentic Developments was great to work with. They answered all questions we had along the way and if we had any complaints or concerns, they were quick to respond and do what they could to help out. Being that this was our first home, they were great at providing some advice on finishes, etc. and were always patient with our questions. We enjoyed working with Jason and his team and we look forward to any possibilities in the future. For now, we're very happy and excited to enjoy our new home! A big thanks to the team over at Authentic Developments!

We cannot say enough about the level of quality, professionalism and workmanship that went into our new home. As first time home builders, the process can be a bit overwhelming. Jason and team were with us every step of the way, and made our home building experience very enjoyable. We even got to move in a month early! If you want to have a stress free home building experience with a beautiful home at the end, then we highly recommend Authentic Developments!

We cannot say enough about the level of quality, professionalism and workmanship that went into our new home. As first time home builders, the process can be a bit overwhelming. Jason and team were with us every step of the way, and made our home building experience very enjoyable. We even got to move in a month early! If you want to have a stress free home building experience with a beautiful home at the end, then we highly recommend Authentic Developments!