Harper Construction Inc.

As the owner of Harper Construction I would like to respond to this review. I did indeed do a full condo renovation for Mrs. Bounds. The renovation went very well and she was happily living there prior to the issue being discovered. My company was paid in full and we had a good relationship with this client. About 2 years after the renovation was complete she started having issues with the wood floors. We investigated the issue and determined that there was moisture (humidity) leaking into the first floor from the crawl space. This is ground level 1 bedroom first floor condo near the beach on Kiawah (which after this issue we discovered has a history of problems like this) We investigated further to find that this moisture was causing her floors to cup. I contacted my general liability insurance provider immediately and they sent their investigator. It was determined by my insurance company that we did , in fact, install the floors correctly and that this issue was not created by my renovation and we were not at fault. Even still I pressed my insurance company to help Mrs. Bounds. This was to no avail. They denied coverage anyway. At this time Mrs. Bounds wrote this review of my company, and sued my insurance provider. There was a settlement reached and Mrs. Bounds condo was repaired. I say all of this only to say that I do understand why this review was written, however we have been in business for over 15 years and I have always stood behind my work & taken care of any warranty issues without question. This was a very complex issue and a reason why a contractor does and should carry general liability insurance, as this was ultimately an insurance and not a warranty issue.