Kitchens & Baths by Design

Susan at Kitchens by Design was very informative and customer oriented. She gave suggestions and recommendations backed by reason and logic. She was not pushy, but rather presented options and let us decide what was best for us. She presented options that were within our budget target and worked closely with us every step of the way to transform our cramped and very outdated kitchen into a well lighted, very attractive, and very functional space with additional counter and cabinet space.

We did a Remodel of kitchen and dining rooms and Installation of New bathroom. We dealt with Susan Ralich who guided us through the process. She designed the layout,, ordered all material, provided a wonderful contractor and oversaw the job. She did an amazing job and we couldn’t be happier. I would definitely recommend.

We contacted Kitchen and Baths by Design for installing a kitchen island. We had an estimate from another designer but once we talked with Sue, we knew Kitchen and Bath by Design would be our best choice. Sue’s insights were very helpful and her willingness to create the best design within our budget was appreciated. Aaron and his installers did wonderful work and did it is a timely manner. I would highly recommend this company for your kitchen and bath needs.

Kitchens and Baths by design were excellent to work with. My home was built in the 50s, therefore the kitchen remodel was short on space. Susan worked her magic and turned my kitchen into a lovely open concept. Susan took her time in getting to know me and my tastes. When she submitted to me her drawings and ideas, i was thrilled. My kitchen is beautiful.

We contracted with Susan Ralich at Kitchens & Baths by Design for a complete renovation of original rooms (kitchen, breakfast nook, half bath, and laundry/mud room) in our home that was built in 1978. The area was darker in color and a quite dated. Susan was able to maximize the available space and create an new, open design that is lighter, brighter, and very functional. From the beginning, she was always open to learning our preferences and building all of them into the design. She demonstrated knowledge, professionalism, and patience when we made minor changes. Communication was always quick and easy. Susan oversaw the work of our installer from start to finish to be certain everything was perfect and we were satisfied. So, what seemed like an overwhelming project at the beginning, grew into a end product that is absolutely beautiful. We recommend her highly!

I continue to enjoy our kitchen every day, since Susan helped us renovate two years ago. She was patient with my many questions and helped us learn about all the options. Susan helped us get everything we wanted and other great things we didn’t even know we wanted. She connected us with an extraordinary contractor, and she was knowledgeable and a good communicator - just what we needed. I would work with her again.

We worked with Susan from Kitchens and Baths by Design on our kitchen remodel about 5 years ago. She was absolutely wonderful in every respect! At the beginning we only had very general and maybe even conflicting ideas of what we wanted to do, like : open up the space, but at the same time maintain lots of storage, clean modern look, but at the same time keep it warm and cozy. She was able to take that in from just one at-home meeting and turn it into a design that made perfect sense and only needed a few custom tweaks to address our whims, such as an extra side opening for a cabinet (for easy access for kids lunch boxes) or a pull out cabinet right where I need it for items I use on a daily basis. Susan is also an amazing project manager, guiding us through the decision making process from big things like style of cabinets to countertops, fixtures and lighting and all the little things that we probably would have never thought of on our own. This never felt overwhelming or rushed. She worked with our timing and very busy professional schedules to help every step of the way. She is a very good listener (patient and attentive) and very good communicator (clear and direct) – this was a key to our successful project. Susan also recommended a wonderful contractor who made it all happen for us and we would could not be happier with his quality of work and meticulous attention to detail. Five years later, looking around the kitchen, I would not change a single thing and all the items we picked out look just as good as they did when they were brand new – quality of materials used and execution speak for itself. We were so happy how everything turned out, we went back to Susan and the same contractor for additional projects in the house. Overall, I would absolutely recommend Susan and Kitchens & Baths by Design for your next remodel.

Initially, our kitchen remodel was a tad overwhelming for me, that is, until Susan at Kitchens & Baths by Designs entered the picture. Susan took the time to understand my vision, work within our budget, and reassure me throughout the entire process. We now have the kitchen we always imagined thanks to Susan's artistic style and expertise. She is top-notch!

Working with Susan from Kitchen & Baths by Design was a wonderful experience! It was stressful for me to think in terms of an entire design concept. Susan asked me to pick out one item in the showroom that I really liked. She worked with me to develop a design based upon that one choice. The final result is a beautiful master bathroom!

We have been wanting to remodel our back bathroom for about a year. We had an idea and a budget. My husband actually saw 'Kitchen & Baths by Design" van and I stopped in their store front. Susan Ralich listened to what I was looking for, our budget and our timeline. She honest, upfront and gave really close estimations on what my project would cost. They also work with local contractors and ours was highly professional and his work was excellent. If you want someone who will provide quality materials, be highly transparent and have access to professional contractors, this is the company for you. This company was one of the best investments we made.

It was a pleasure to work with Susan Ralich on our bathroom remodeling. She is a real pro -- patient, creative, and a good listener. We felt like she understood us and what we wanted, and she came up with a design that suited us perfectly. The new bathroom is gorgeous and we love it! I would definitely work with her again.

The tub was aesthetically beautiful as well as functional. The dealer was very accomodating and well informed. I would highly recommend them.