DCI Home Resource

The showroom is beautiful and Kaity, the owner, is incredibly helpful. The process leading up to ordering our new appliances was fantastic. However, once ordered it’s as if we disappeared. We were continually having to follow-up on status of items and if we missed a delivery date that worked for them, it was upon us to keep reaching out and rescheduling. It took multiple days to get a response from her representative. I felt as if appliances may have arrived and until we reached out, we weren’t contacted. The customer service and nature of being proactive is really lacking. Kaity is great, but she is constantly apologizing for her employee. Great showroom to look around, but I would order from elsewhere with better customer service in the future.

We hired DCI to renovate the kitchen in our 20 year old condo. We were not yet living in the condo and made most of our selections in a couple of in-person sessions and many emails & conversations. We started with Jeremy, who did a meticulous design that was exactly what we had in mind. Towards the end of the project, we worked with Kaity, who helped make sure everything was completed. Throughout the process, the DCI team kept us informed, answered questions, emails, change requests, etc. Being remote, we were a bit nervous about the project, but turned out we had nothing to worry about, as the team treated our kitchen as if it were their own. Everything was completed on schedule and before we moved in. The quality of the work was great, the final walk through resulted in maybe 3-4 punch list items, none of major importance. Absolutely love our new kitchen and would highly recommend DCI!

We hired DCI to redesign the kitchen in our condo, order and install new countertops and cabinetry, and provide new tile, hardware and plumbing fixtures. We wanted our kitchen to be brighter, have a contemporary, open look, with more storage space. Kaity Slaughter created a fantastic design that was exactly what we wanted, and for less than we had budgeted. We especially appreciated the fact that she didn’t try to up-sell us. Kaity is an absolutely wonderful person to work with, always cheerful, enthusiastic, and very knowledgeable. She has an eye for detail and picked up on problems caused by structures in our condo that were not in square. She came up with solutions that made everything fit together perfectly. During construction Kaity visited our worksite on numerous occasions to insure that everything was being done according to plan, and she coordinated with the contractor who we had hired to reconfigure walls and do the plumbing and electrical work. We couldn’t be more pleased with our new kitchen. We plan to remodel our bathroom and will definitely use Kaity for that project. We highly recommend DCI and Kaity Slaughter.

I had a kitchen remodel using the same footprint. of the existing kitchen The kitchen layout and selection of cabinetry, hardware, countertops, appliances, and lighting was done through DCI Home Resource and attention was paid to my budget and my preferred aesthetics. The remodel is intended to make my home more attractive to buyers when it comes time to sell in a few years. I wanted a tasteful and understated kitchen and the results were very pleasing and on point.. I acted as my own general contractor to save on expenses and Carol was very patient and flexible with the schedule and provided great recommendations for plumber and electrical contractors. There were some installation issues with wrong crown molding and cabinet fit, but every concern was addressed and corrected to my satisfaction.

Through experience, knew pros and cons for all my appliance queries. Was able to tell me about manufacturer history of reliability. Gave me insight on trends and passing fancies.

I sincerely enjoyed working with Carol and her whole team to create a beautiful new kitchen and two spectacular new bathrooms. Carol has a wonderful bedside manner and is a joy to work with as you plunge knee deep into the multitude of decision required to create a new space. Her unique vision for space planning turned a tired 20-year old kitchen into an open and welcoming space all tailored to my own personality and preferences. She also value engineered the project, working within my budget and suggesting alternatives to help me find a good balance between price and product. Carol is a consummate professional with a background in business but, her passion is helping people create their dream home all while having fun. I look forward to working with Carol and DCI Kitchen Resource again on my next project!

We have worked with DCI for over 15 years on several projects involving complete cabinet bathroom and kitchen design and appliance selection for a 8000-square foot home residence, a 3500-square foot beach house, and a 1200-square foot condo. Our most recent project was the up-fitting of two kitchen range tops for the 8000-square foot residence built 15 years ago. On all projects, DCI did an exceptional job of working with us in the design of our cabinetry, selection of the most appropriate manufacturer, the installation of the cabinets and appliances, and the follow-up to insure that all items worked as planned, and that we were 100% satisfied with their products and service. In particular, Ms. Carol Lindell worked creatively to come up with a design of our cabinets that surpassed our expectations, and coordinated with us to translate this design into a delightful reality. In addition, Mr. Martin Vann worked with us to identify and select appliances that maximized user efficiency and enjoyment. DCI's "bedside manner" was innovative, responsive, and attentive to our tastes. And their follow-through was unique based our experience with similar vendors in their industry. We would exclusively use DCI in the future for any of our cabinetry needs.

We met with Carol in January with a vision of how we wanted our Kitchen to look. We started our project in May, and finished on time, with in budget in June. Our kitchen became more than we could ever have imagined!! Carol and her team were awesome to work with!! We are looking at other projects that we can work with DCI on!!

DCI has provided me with design help and served as my tile provider for two projects in my home: a master bath renovation and kitchen update. Working with Kaity was very easy as she was responsive, professional and very knowledgeable about available products, both in person and by email. Ordering was easy, shipping was fast, and service was excellent. in fact, during planning on a third project, when I was having trouble deciding upon the flooring tile, she made a suggestion for a product they don't even carry. I'll definitely be starting my next project with DCI in mind.

Carol and her DCI associates worked with us on remodeling our kitchen. She was very patient with us as we worked through the revisions on our kitchen. We are very pleased with the kitchen and would work with Carol again.

We recently had DCI Home Resource complete two kitchen and bath design jobs and what a great job they did. They were always available to the client and to us that designers. They stayed within budget and the final product was beautiful on both jobs.i highly recommend them for your kitchen and bath design needs. Very professional staff.

DCI is the a first class firm. Carol and Martin have put together a strong team and offer some of the finest lines out there. We did our kitchen and master bath with DCI and could not be happier.