The Deck Tech Inc

The Deck Teck did a great job of repairing our deck, Their follow up was excellent. Thanks Jack and crew!!

Deck Tech built a wheelchair ramp for my husband (in a hurry) who was being discharged from the hospital AND it looks FABULOUS!!! ♥️♥️

Jack Bergman’s The Deck Teck is the Real Deal! We had our deck and dock replaced with a new design on both. Jack assisted with the design and we are VERY happy..we highly recommend them...Bobby and Jack’s son Dillon did our work, they were polite, professional and hard workers which produced a quality product...Booby even sent back some boards that were not up to his standards...this is one of those special companies that build it as if it was their house...well done Jack...you got my vote as “Best Contractor in Richmond”. Chuck C Manakin Sabot Va

The DeckTech crew is absolutley the best. Everyone from Jack Bergman, to his office staff, supervisors and the people who actually build the structures did a great job. We knew going in, that we would get the best craftsmanship. We were not disappointed. Our screen porch and deck have received numerous compliments. We would not hesitate to recommend The DeckTech.

Usually I refrain from writing reviews publically although I feel this time it is appropriate to do so. I contacted The Deck Tech to repair one board in my deck that had a hole in it caused by storm damage. I called this company since relatives of mine had already signed on to use them for a bigger deck project. Getting the quote wasn't the issue at the start, it was the mere timing on when the project was SUPPOSED to be completed that was the issue and complete lack of communication. I had to call/text several times after the "20 day" waiting period after receiving the quote. When I finally got a response, I was told one of two days when they would be out to do the repair and of course those days came and went. I then had to call get again and ask for the main office to let them know that Jack Bergman (owner) was not returning my calls/texts nor was he servicing the customer (me). The following day, two guys showed up at my house - unannounced with no communication from Jack to this point. During the work, the workers were smoking and using profanity (could be heard through the screened windows - I have two kids under 3 years old - come on!). After they did the job, Jack called me and said it appeared the job was done pretty well. I later asked my wife to send me a picture of the work and I noticed the new board (much different material than was told) was installed in the exact same spot and was supposed be on the edge of the deck - to be less noticeable. So not only was this a lack of attention to detail - it was just careless work and direction from the OWNER of this company. The next day Jack and I spoke on the phone, and I explained to him that not only was the new board nowhere near the same material as the original, it was installed in the wrong location, another board was cracked during the install, a few other boards appeared to have been pulled up from level position, and wood was chipped under the deck where the board was installed. So safe to say, a terrible job with the result being that I was worse off now than what it was to start. Jack told me over the phone to give me 48 hours to try and track down the material elsewhere and yet again that time came and went. So I called a final time wanting an update with no return call. He texted me the next week stating he had tracked down a board although at this point I was fed up and had enough. Plus I didn't want Jack or his workers anywhere near my deck after the mess they left. I'll end by saying, any owner of a company that says "I wish that I wouldn't have agreed to do this project to begin with...what a hassle this has become." to the customer - is insanity. Jack said that he has 20 plus years of deck building/repair experience. Well, I can truly say that he and The Deck Tech have ABSOLUTELY no years of customer service experience. What a horrendous experience, horrible company to do business with, and I hope those who do decide to use this service, tread very carefully because you may end up like me - left with a problem that I have to now deal with. Just awful!

We hired The Decktech to remodel our sunroom under the deck. This was a challenge because we wanted to maintain the usage of the deck and at the same time the sunroof needed a roof. Almost unheard of but The Decktech was able to build our deck and secure a leak proof roof for the sunroom. They came in and gave us a realistic estimate that included all work and materials needed with an estimated completion date. After completion of the original order my husband and I was so pleased with the job that we actually added additional work onto the existing contract. We are totally pleased with the professional service and the quality of work we received from The Decktech. I'm looking forward to my next project at my second home.

They completed a platform deck in the rear of my house. During and after the project I had a few issues with them. First off, they won my business by offering the most competitive quote. After "some misunderstandings" on their end the quote price went up. Obviously, I wasn't too happy about this but I'm willing to be somewhat flexible. The next problem came when discussing start date. I was told that the project could start within two weeks of when I got the quote. I signed the contract and they confirmed the start date. That date came and went with zero communication. I emailed twice and finally got an apologetic and excuse filled phone call pushing my start date back a few more weeks. The new project start date was missed as well but luckily they came out the week after to start the job. The professional that came to complete the deck was kind and hard working. I would rate the craftsmanship at a 8.5/10 only due to the fact that there were a few items that were left unfinished. I felt as though a closer attention to detail would have resulted in a much superior product. A piece of decking actually fell off when I touched it... I requested some items to be fixed/finished and they obliged without hesitation which was nice. However, the fixes themselves were subpar and I don't trust them to redo it for the second time. So, after paying for "professionals" to do the job, I have to go back behind them and fix their mistakes. Overall, my experience was negative with a few positives sprinkled in. I would not recommend hiring this company unless it's for a high dollar job that they actually take seriously. It's obvious they don't care about any projects less than $5,000.

Front porch was replaced with maintenance free materials. I would not hesitate to call this company again. Competitive pricing and high quality work.

Budget was limited. We had never put a deck on our house so we were starting with a blank page. The gentleman who came out to see what we wanted and estimate our job was courteous and very helpful with ideas. The end result was a desk shape and style that complements the house very well. The gentleman who came out to build the deck was also courteous and worked fast but the end result was great. Nice deck, well finished, and the work area surprising clean. Can't believe we were able to get a deck like this for our budget.