Backyard Creations Inc

Backyard Creations converted our screened lanai to a glass room. It leaked from the beginning, and we notified them within the warranty period and even sent a certified letter. They have never fixed it and it has continued to leak for 6 years. There has never been a time when it did not leak. I'm tired of them rarely responding to phone calls, saying they will show up to fix it and then not ever calling or showing up, and most of all I'm tired of it leaking whenever it rains. We paid them $11,677.00 to do this and we are extremely disappointed. A representative came by on 6/13/16 and said he would be back on 6/15 or 6/16 to let me know what they would do to fix this issue once and for all. He never showed up and never called.

This company converted our screen porch into an all seasons glass room. We love it. We can now use it year round and it stays much cleaner. I have referred them many times and have always heard nothing but good things about their work.