J Gilmore Design LTD

***PLEASE READ BEFORE SPENDING $750 ON DESIGN*** First initial meeting with Gilmore was great, the owner and Newly employed team member came for a design idea and budget of my backyard pool, deck and covered patio. The team seemed super excited at first, and was ready to get the ball rolling that day. After they reached out on multiple occasions to see if we wanted to move forward with drawings I decided with this sort of enthusiasm this was a route we were choosing to go. After getting the check written out and handed over on Feb 23 and cashed on Feb 24th, then after reaching out on March 2nd to check the status they finally began the first phase to get measurements on March 7th. Once measurements were complete they said it would be 1 week before they would have the drawings back to me. So on march 14th after no communication whatsoever I reach out to them, they tell me that they need to take a second and 3rd look at it and they would get back to me the middle of the following week. Once Wednesday and Thursday hit I reached back out again, they said to give them another day, so like good customers we did. (sorry so long) Once project was drawn up, we then went to schedule a time to meet them to go over the project. They don't do anytime after 5, No Saturday, and No Friday because the owner doesn't work those days. So we ended up scheduling Thursday March 14th. To my surprise when I walked in the Owner was nowhere to be found, so we were working around someones schedule that couldn't even meet for our appointment. After going over the drawings and giving an idea of what we were looking for we still have no idea if they can even do the work, they have all these drawings but thats it, no prices, comparisons, plans nothing, just a black and white drawing with measurements. After we gave a detailed follow up of the exact material we were going to use they reach out with a price that is $35k over our budget. So after 4 weeks passed I received a email asking me where I was with my decision making, and that if he didn't hear from me that they would call me tomorrow. Can you believe that I never received a call. Only to receive a email 1 week later saying that they understand we probably went with someone else due to there prices being to high. I then emailed this to the owner and co-worker with zero response or care at that. , thanks for the follow up. Unfortunately there were strings of events that lead to us not going with Gilmore, although price is important, we also value communication, and a small amount of excitement to earn our business. Gilmore seems to be very busy so I can understand why there were MAJOR lack of. My Personal experience with Gilmore was unsatisfactory. Our review will be based on our experience.

Bart Gilmore has handled our landscaping for years. We like his asthetic so much he is now helping us with a complete home remodel. His design ideas are the best, bar none. His staff is great to work with and when something needed to be fixed or changed response was immediate. I would recommend him highly.

Following a meeting last year with Bart Gilmore, he presented to us detailed renderings of our transformed property which included a beautiful new build of an additional garage, and a stunning circular drive which now parks guests to the front door! Bart included lighting at key points to enhance the driveway and lit the new landscaping across the front of the property. The stone approaches to the front door, the garage door and to the back yard, where stone pavers meet a new downsized deck are just lovely! Extensive work which included new soil, trees, bushes completed his work. Although there is a small punch list of things yet to be done due to many weeks of continued rain we absolutely love what he and his staff have done. It is my hope that Bart will be available for inside work to our home. Bathrooms and kitchen updates are on my wish list! Bart and his staff have been professional and we are well pleased!

They did a total backyard landscape job, including stone patio, fence ,lighting and water. Their ideas are very original and unique . It blends beautifully with our house and yard. Very professional, perfectionist,job is done beyond your expectations. They have done home remodeling for us also with the same respect. They are addicting . Once you start a project with them you will just keep doing more. You never have to worry that things are not being done like they should be and the right way . They are fun to work with and take pride in the job they do. That is why they are the best around. We have NO complaints only compliments to jobs well done. Continue to do your unique ideas.