Custom Fire Pits, Custom Water Features, Deck Design, Drafting, Gazebo Design & Construction, Greenhouse Design & Construction, Hardscaping, Landscape Design, Landscape Plans, Landscape Supplies, Outdoor Lighting Design, Patio Design, Pool Landscaping, Project Management, Shed Design & Construction, Site Planning
Zonas de trabajo
Burlington, Oakville, Mississauga, Brampton, Etobicoke, Milton & surrounding areas.
ICPI Certified Member of Landscape Ontario Homestars Best of 2012-2019 Winner
I am sorry you feel like our warranty is insufficient. Due to the extreme weather Canada has we cannot warrant anything longer than 3 years, and seeing as your project has expired, we apologise again for any inconvenience this may have caused. In regards to us never having showed up, we have come by and addressed the issue of glued step caps and bricks on at least 4 different occasions. You have written to us on every occasion and expressed your thanks. This part of the review leaves me confused. The problem you are experiencing is with the glue that we use to stick the blocks together.
I also do not understand why a contractor will have to rebuild the steps from scratch. We deal with this issue all the time with current clients or neighbours of clients that ask us to help them out. Again we are sorry you feel let down, but I am sure you can understand why we cannot indefinitely warranty your work, especially in a climate like Canada's. Best of luck with your project.