Sobre nosotros
At MACRAL DESIGN CORP we are dedicated in importing European furniture including, products for the bathroom, bedroom, living room and dining room. All of our products are designed and manufactured in Spain by prestigious brand names that are well-known in the European and world markets. Our design lines are inspired by the most current trends in Modern, Contemporary, Traditional
and Eclectic styling. We are the manufacturers and distributors for the United States of the furniture made in our Spain factory.
We specialize in products personalized to the client’s tastes, from the perspective of visual design as well as size or color. We provide a wide variety of products designed and manufactured in Europe under strict standards of quality control.
Our Goal:
To achieve full customer satisfaction with products of high quality design and manufacture, at reasonable prices and with strict adherence to delivery dates.
We do everything possible to adapt our quality-price relationship to the complete satisfaction of our customers.
Servicios prestados:
Custom Furniture, Furniture Rental, Furniture Sales, Bathroom Accesories, Bathroom Faucets, Showers, Kitchen Faucets, Bathroom Vanities, Bedroom, Make-up vanities, Interior Design, Home Staging
Zonas de trabajo
Miami, Ships Worldwide
Categoría
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22 Proyectos
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Detalles de la empresa
Nombre de la empresa
Macral Design Corp
Número de teléfono
+1 305-471-9041
Página web
Dirección
2610 NW 72 Ave
Miami, FL 33122
Coste medio de proyectos
300 USD - 600.000 USD
Número de licencia
2013008675
Seguidores
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Credenciales
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We do apologize for the inconvenience. However we tried to help you in the best possible way, and we actually worked along with Houzz in regards to this order and most decision making was from their end and our approval. The item has already been sent back to the customer and we included the supply lines in the box since they were missing on the original order and there was never a word from the customer's end that the reason for return was "Missing Parts" instead the reason included by customer for return was "Does not work for intended use (wrong size, style, etc.)." In addition there was a damage into the the faucet caused by the metal hardware that does not belong to the product underneath the faucet as shown on the pictures attached. Customers must return the order in the same conditions it was delivered to them as it is specified in the Houzz return policy. We received the item damaged to our facility, and since there was never a statement from customer stating that the item was damaged we cannot sell the product to any other customer. Therefore, not approving the return back. If it was just a matter from the beginning of the product not being delivered to the customer with the supply lines, we had to be immediately inform so in that case send the supply lines to the customer. Again, we are sorry for the inconvenience you had, but there were many ways in which this return could be done the right way and it was not.
Best regards,
Macral Design Corp.