Sobre nosotros
Servicios prestados:
Custom Furniture, Furniture Sales, Lighting Sales, Color Consulting, Custom Bookcases, Custom Built-ins, Custom Entertainment Centers, Downsizing, Floor Plans, Kids Bedroom Design, Space Planning, Sustainable Design, Interior Design, Upholstered Furniture, Kids Furniture, Lighting, Gifts & Accessories, Area Rugs, Jewelry & Personal Accessories
Zonas de trabajo
Bethany, Branford, Branford Center, Cheshire, East Haven, Guilford, Guilford Center, Hamden, Meriden, Milford, New Haven, North Branford, North Haven, Northford, Orange, South Britain, Wallingford, Wallingford Center, Waterbury, West Haven, Woodbridge, Woodmont, Connecticut, Nationwide
Premios:
-2016 Best of Houzz Award for Service -2017 Best of Houzz Award for Service -2018 Best of Houzz Award for Service
Categoría
Detalles de la empresa
Nombre de la empresa
Fairhaven Furniture
Número de teléfono
+1 203-776-3099
Página web
Dirección
72 Blatchley Avenue
New Haven, CT 06513
Seguidores
Credenciales
12 valoraciones para Fairhaven Furniture
Thank you for your feedback. We are surprised to receive this negative review from you . While there were several unfortunate issues and misunderstandings from your order, we tried our best to resolve everything to your satisfaction and thought when all was said and done that you were satisfied with our resolution of everything and with the outcome of the furniture. We re-ordered every piece of furniture for you and gave several discounts on top of already discounted merchandise. We never intended to be dishonest or misleading but there were some miscommunications between staff members that lead to delivering you a lamp off the floor rather than a new one. Again, we sincerely apologize for the mistakes on your order.
It is always our top priority to deliver excellent customer service from the moment you walk into our store until the moment the delivery guys leave your house. We are usually very successful with this - as seen by our many positive reviews on Houzz. While we always try our best, things do happen, some within our control and some not. Each time something goes wrong we take it as a learning experience and make our systems better to avoid such similar situations in the future.
Thank you again for your business and your feedback. We would love to have another chance to show you what we're really all about here.
Thank you for your kind words. We love what we do here and it gives us the ultimate satisfaction when our customers feel those very same things after their dealings with us. You're the reason we're here and we couldn't be more grateful!
1 comentario