Tindalls Virgin Timbers

Tindalls sold us termite damaged boards that were splitting in half. After several emails and phone calls and weeks later, Kleat told us thats what people want in their homes. Termite damaged and splitting boards in their floors. Thats what reclaimed wood is all about? And he was not refunding any of our prepaid order. They could just give us whatever they wanted and we had to live with it? Funny he said "oh we would have cut you new boards." No Kleat, no you wouldnt and no you didnt. We emailed you several times that there was a problem with the ones you provided. Even sent pictures. But when you already have your money, who cares about the customer then right? We certainly don't treat customers that way. We will eat the cost just to provide our customers with something they will be happy with and make proud they trusted us.