Better Dryer Vent Cleaning

I contacted Better Dryer Vent Cleaning not long ago for an estimate on cleaning our 30+ dryer vent run through the attic (!), with the added complication of a dryer booster fan installed. James was upfront about the extra work required to clean a dryer vent with a booster fan installed, but said it was something with which he was comfortable. He quoted a reasonable additional fee on top of the standard dryer vent cleaning fee, and I booked the appointment. I got an email reminder of the appointment and a phone call from James on the morning of the appointment letting me know he'd be there shortly. Both appreciated. Upon arrival, James set me at ease with his thorough knowledge of the procedures for handling a dryer vent with the booster fan, and walked me through every step of what he was going to do to clean the vent. He cleaned the fan itself as well, which required removing it from the vent pipe, disassembling the fan, and cleaning it out by hand. He thoroughly cleaned the dryer vent from both the bottom (behind the dryer) and the top (in the attic near the exhaust port through the roof) and reinstalled the dryer booster fan after re-assembling it. Everything with respect to the actual work was handled competently and professionally. "Competence and professionalism" get a 4-star review, at max. What set James apart was his attitude, which can best be characterized as super friendly the entire time. He didn't mind talking about what he was doing, and while I tried to be careful not to get in the way while he was working, he was great about explaining the entire process from top to bottom. He even left the dryer booster fan in better shape than he found it, by replacing the screws the installers used to attach to the pipe with rivets, which means fewer pieces of metal sticking through the pipe into the airflow, collecting lint. He cleaned up the work area, was respectful of our furnishings, and was an absolute pleasure to work with. He's on my new go-to guy for a service which, while not glamorous, is a must in any home with a long dryer vent run. Well done indeed - James really should be on your "best of" list for the quality of his work, as well as the strength of his personality.

We have had multiple properties serviced by James and team. They are prompt, provide options and detailed service information for the work performed. They are part of our "go to team" for our property maintenance.

The crew from Better Dryer Vent Co. have been out to our community twice in the last year for bi-annual maintenance. I have received nothing but great words about their service from the owners. They are professional and very prompt with their service. We certainly would recommend them to anyone.

James provided excellent service! He was proactive with communication, arrived promptly and provided great customer service. He efficiently cleaned my dryer line and replaced my exterior out-dated mesh (and hazardous) dryer vent, with one up to code that was more eye pleasing. I highly recommend ATX Dryer Vent Cleaning!