Turf Supply USA

To respond to this. If you search for Turf Supply USA you will find many 4 Star and 5 Star Reviews. Yes we did take a bit longer to do than planned because of the rain. Rain for outdoor companies is bad for scheduling. Rain one day can set a very tight schedule much father behind than just 1 day.

We do not normally take jobs this small but a friend of hers had persuaded us to take the job as a birthday favor. The friend was going to pay for it. We fit the job in for her as quickly as possible.

When I spoke to her I did NOT belittle her but stated facts; such as she does not need to be home while we are working so she did not need to reschedule her day in order for us to work. The only access to the yard was by taking a fence down every day and putting it back up. In addition when the "friend" asked us to to the job she said that this would be taken care of for us and it was not. We did it anyway at NO charge.

The crew did leave the bike rack out which was a mistake and they were reprimanded for that and writing on the fence. If you want the mold and mildew power washed from your fence please notify me and we will power wash it and they writing will be gone as it is simply removed mildew not scratches.

I apologize that you feel slighted or belittled but that was not my intention. In the end you got a great project done for much lower than market rate and much sooner than my normal 4-6 week lead time. If you feel the quality of the work was poor or that the grass is not top quality please contact me directly.

If you get a chance, please post a photo of the beautiful artificial grass back yard that you have now. Thanks!

Thank you very much! We enjoyed working for them! You can view their project here: http://www.houzz.com/projects/1551355/houston-heights-playground-artificial-grass