SURFSIDE PAVERS INC.

Surfside Pavers recently did our back and side yard pavers. Keith and crew were fabulous. We wanted a more natural look to the yard and they worked with us every step of the way to getting just what we wanted. We could not be more pleased with the way they handled our project and the results achieved. From quote to joint filling and cleanup, we felt like they cared about every aspect of our project as if it were their own. I don't do reviews often, but the folks at Surfside Pavers earned it. I highly recommend this company. Five star in my book!

This is an updated review of my original 1 Star designation of Surfside Pavers from my original dealings with Tony in November-December 2022 and January 2023. That portion is still notated below. The revision of my most recent dealings is first: Learned that there are three owners at Surfside now and the quality between them is night and day. This new information and experience has gone a long way in changing my opinion of Surfside. Recently one of the other owners “Keith” was made aware of the job and of this review. He personally came out to my house and we discussed the job, the issues and what he wanted to do to try and make amends. He went above and beyond to make sure I was satisfied and taken care of from all of the previous issues I had to deal with. As such I’m amending my review to 5 stars due to the time he took to rectify the situation, including his help moving furniture that was already setup after my project was completed as the job was for a new patio. Keith at Surfside Pavers still embodies the vision Bill has made and passed along in his years of building that company. He kept me informed at all stages of the process, had the team out there within days and working quickly to correct dozens of damaged pavers and re-sanding the area. He even kept me informed and unlike last time waiting weeks for sealing with no response on the status, they were out the same week and the area was resealed free of charge. Keith has gone a long way in changing my mind of never using or recommending Surfside Pavers again. He has shown that the company does still care about the quality of work they provide and providing excellent customer service. I’m not sure who the 3rd owner is, but if you need Paver work, and reach out to Surfside Pavers, ask for Keith. Keith will get done when he says it will and will ensure that sufficient quality and professionalism is adequately maintained and if something goes wrong, take the necessary steps to ensure that the job is rectified. That concludes the revision. The original review is noted below: In years past, I’ve used Surfside Pavers and several members of my family over the years have also. Those past experiences were always great. The most recent two times though since Bill’s departure have been subpar in so many ways and both were through Tony. The most recent work is what caused my review. The job had broken, damaged, uneven and misaligned pavers all over. Also since I was required to have permeable, the outer edge was never sealed so all the sand washed away before sealing due to the wider gaps. Communication was lacking, the on site supervisor left before even saying anything to me and left no additional pavers as extra. My GC was never able to get definite answers and even when I stepped in to call, nothing was ever done and no one called back. This delayed my project by 6-7 weeks after the pavers were kind of corrected, the sealing was done and we could reschedule the next part of the job.

We used surf side for our driveway, pool deck and walkways. The crew was fantastic, they stand by their work, and came back to fix a broken paver on this after the install was completed.