Professionally Green

Dishonest, unreliable and fraudulent. Brian Heres was hired (and paid) to mow our lawn weekly. After somebody working for him mistakenly broke a glass panel (rock from weed whacker), Brian acknowledged this face-to-face and said "well, I owe you a window" then commented how this was only the second time it occurred in his 20+years of business. He said he was going to take care of it and get a contractor to come replace the panel. Obviously this stuff happens and it is not the end of the world but the way it was handled was reprehensible. After leaving broken glass on my patio, Brian left and was unresponsive to any outreach for a week. Finally my wife texted him and he responded saying he's been busy trying to find a contractor to fix the window and asked if we could do the same. I will give him a benefit of the doubt but we called 3 local window contractors - none of which had heard from him. After we found a contractor to fix the window, we connected Brian to them so he could pay them to get started. It has been 4 weeks with absolutely no response from Brian (phone calls, text messages, emails - both from my wife and I and the window panel replacement contractor). Now he's ghosted us and left us with a $2000 replacement panel bill... and he obviously stopped showing up to cut the grass. Of course being stiffed with a $2000 unexpected repair is not great, but being ghosted by Brian after leaving shattered glass all over my patio is far more offensive. It was made clear to him, if he can't pay that it was understood but at least return the phone call and send somebody to clean up the broken glass... At least to protect my five year old and two year old from serious injury. I have video and audio evidence of all of this along with text messages previously asking for quotes on additional work (which he kept saying he would do then never did).

Working with Professionally Green has caused my family so much stress, financial hardship, and has left the front of my house unfinished and a mess. He took all the money for the job and left the job unfinished! I would not recommend this company to my enemy. We have been left with an incomplete job with a trench filled with water along our driveway, a driveway covered in mud and sand that I have to step in everyday, veneer missing from the house, no lighting, and a dirt front lawn. There is still about $20,000 worth of work that needs to be completed, money that Brian already has from me. When it was very clear Brian had no intention of returning to the job I contacted my lawyer who sent Brian a certified letter giving him 10 days to respond before we file a lawsuit, unfortunately Brian never answered. I also reported him to consumer affairs where an investigator there is looking into the case. He has never replied to anyone, clearly no intentions of making this right.

We had a small mixup (partly our fault), but they took care of everything. The owner is a great guy and committed to doing a good job. Would recommend.

Brian and the Professionally Green team are reliable and honest contractors who complete quality outdoor living spaces that set the standard in this industry. As the material supplier for Professionally Green, we love to see how its team takes our products and brings them to life. We would highly recommend Professionally Green to any homeowner looking to create a space that would make their neighbors jealous.

My backyard was a total mess, I added dirt but weeds were growing everywhere and it was a mosquito nest. So I needed a company that would be able to level off my backyard and add topsoil. I initially hired Brian to level off the backyard, add top soil and seeding it. Brian's crew came in the morning and started levelling off the ground and adding the top soil. I called Brian, and asked him if I could change from seeding to install sod. Brian without hesitation said absolutely, and he called his crew to not seed and go get the sod. Brian and his crew were very accommodating when I asked them to plant some trees I had, they did it quickly and included in the price (which was very reasonable). The backyard now looks amazing, and my neighbors are impressed, and a few of them asked me to give them Brian's number. I would definitely recommend Brian to anyone, I even asked him to give me an estimate for my driveway.

We contracted Brian for 2 jobs on our property: installing a paving stone patio in our backyard and replacing a 1-foot concrete driveway/lawn retaining wall. Brian and his team did a great job, including re-routing a gutter leader under the patio and also under the wall (for drainage purposes). Similarly, the replacement of an old wall with a new paving stone wall came out fantastic.Minimal signs of wear on existing grass lawn near patio; similar for wall. Also did a very neat job of filling the void between the new wall and driveway asphalt. Brian was the first to respond, visit, and provide a quote during the job. He was honest, affordable, and very helping in providing a catalog with paving stone samples and his own recommendations. Great products, lifetime warranty on the product and the labor, and very communicative during the project. We will hire Brian again in the future for any of our landscaping needs - a stand-up guy, great work. Thanks Brian! Matt J.