Bay Area Coatings

Not recommended - after 3 attempts! After BAC's first visit, we were left with a large scuff mark (approx 1x2in) on the underside of the tub face, areas of insufficient paint coverage (evident only once the paint had dried) and surface damage to the back-splash of our new sink from contact with whatever chemical(s) were used to prepare the tub for painting. Upon reporting all of this (with pictures) to BAC and their agreement that it was unsatisfactory, we agreed to allow BAC to return to make it right, and were promised that payment would not be processed "until you are satisfied". On the second visit (having taken a work-from-home day to ensure the job was completed properly) I entered the bathroom to find the entire tub had been re-sprayed with a textured coating! When I asked the worker what this was and why it was applied, he claimed it was "only a primer". I immediately called BAC to report the situation, leaving an urgent message for a call back, but didn't get one before the worker had packed up his equipment and left. On the third visit, having been previously assured by BAC that they would be sending their most experienced worker for the whole day if needed, he arrived at 2pm intending only to sand down the surface texture. In so doing, however, he removed it inconsistently leaving areas of orange-peal texture, discoloration, an overall inconsistent finish, not to mention sanding debris throughout the house. Again we reported these conditions and our dissatisfaction to BAC. Further, it was during this process that BAC, despite their promise to the contrary, and knowing full well we were not satisfied, proceeded to charge our credit card for full payment! Because of these failures and prolonged inconveniences caused by BAC - and the fact that we will now have to pay another contractor $200 just to remove BAC's coating on our tub (so it can be re-surfaced yet again) - we had asked BAC for a full refund. Their only offer was a $250 "settlement" amount. All subsequent email requests for them to honor their original promise (of not charging us until we were satisfied) have gone un-answered.

David is the best. He is a true professional. His work is of the highest quality and provides great advice on what should be done. Always delivers on time.