All About Plumbing and Septic

SAVE YOURSELF, so many better more ethical plumbers out there! I had a kitchen pipe clog up at a rental. Called them out, the guy seemed to work hard to get it cleared, to no avail. Wasn't aware they were charging me $382 whether they actually got it cleared or not... first sign I wasn't dealing with an ethical company. they told me they would give me a partial credit for MORE work to try jetting, but that was 50/50 whether it would work or not. What was recommended was replacing 35 feet of 1.5" pipe partially in a crawl space for $1488, as it's less than $100 in materials. Im a contractor so I know that price is way out of line, and confirmed so when two other plumbers in the area, who unfortunately couldn't get to me in my time frame said the job would be $400 to $600. In any event, all about told me they were pricing it for a full day for 2 guys. 16 man hours?? I questioned it as I know and have this job myself many times, I was just out of the area., and was told if it was less, it it took less. I spoke to Alex the owner and he told me he had all these enployees to pay for and nice trucks etc... which I get, but I dont care about...gave them the go ahead and instead of 2 guys all day, it was one guy for 7 hours. after the job was fine I questioned whether they would reduce the price since it took less men and hours, the answer was no... they did a quality job. then they billed me, for OVER the amount we even agreed to. Oh btw, I STILL have not been sent an invoice as agreed. Shady! So I texted the tech twice why it was over what we agreed with no response... So if you are down for overpriced work and a company that bills you more than you give them permission for, call All About Plumbing!

I broke a PVC pipe around 4:30PM trying to replace my water filter. Thus no water until it got fixed. I called about 3 places but All About Plumbing was the only one that answered the phone. I left messages with the other two and one called me back but the other one has yet to even return my phone call! Caleb, who answered the phone on the first ring, listened to my problem and immediately set me up with an appointment with Carl who was to call me around 6PM when he finished another job. He did just that and was out here by 6:30PM. He fixed the problem in roughly in an hour and a half or less. So we had water back on by 8PM, only 3 1/2 hours after not having it. We were so relieved. Carl also, at my request took a look around to see if there might be some improvements to be made to prevent future problems. He suggested a fairly minor repair/adjustment/upgrade. So he is scheduled to come back tomorrow. Carl seems quite amiable and professional so we will be glad to work with him again. All About Plumbing has reasonable prices with no surprises. They have a notebook of guidelines that lists pricing, so there's clearly no fear of wondering if they are going to get as much as they can from a customer. I'm really glad to have ended up using this company, and recommend them to anyone else in this area.

I called the emergency number about a leaking hot water tank, the phone was answered immediately by a real person even though it was late in the evening. Someone was there the next day when they said they would be, they provided several options for the repair and actually encouraged me to select the lower cost option as a better solution for the size of my home. They worked overtime to finish the job the same day, and were very careful about not making a mess in the house. I would recommend them to anyone.