Sobre nosotros
Servicios prestados:
ALL REPAIR / SERVICE & REPLACEMENT BACK FLOW PREVENTORS SLAB LEAKS RESIDENTIAL AND COMMERCIAL RE-PIPING WATER HEATERS WATER SOFTENER & WATER FILTRATION SYSTEMS SEWER SEPTIC TANK ABANDONMENT ONLY
Zonas de trabajo
The Jacksonville Beaches Area including: Atlantic Beach, Neptune Beach, Jacksonville Beach and Ponte Vedra Beach. East Jacksonville Area Southside Area
Premios:
Recently merged with Christy First Coast Plumbing
Categoría
Detalles de la empresa
Nombre de la empresa
Advantage Plumbing
Número de teléfono
+1 904-247-9848
Página web
Dirección
880 Mayport Road
Atlantic Beach, FL 32233
Número de licencia
CFC1425959
I received your review and would like the opportunity to respond. We are always concerned when one of our customers is unhappy with our service. I reviewed your customer file and see that we replaced your entire drainage system from under the slab, going through your house, and going around both sides of your house and out to the city tap. This job was permitted and passed the city inspection in March of 2018 (which means it was done correctly – I do not know of the tape you discussed, since it is not required for plumbing.) Our job was completed correctly, and the job was explained to you before and after the drainage was installed. The line that was broken was a second clean-out coming from the laundry room – to make it easier should you have issues in the future. Your main cleanout runs from the other side of your house.
As we tried to explain during our conversation, unfortunately, after a year and a half, we cannot take responsibility for what another contractor on your property does or does not do to prepare for their job. If you had forgotten where the new sewer lines were, we would have been happy to come and walk the property with you before they started. But as it stands, I would be more concerned that the company you hired to do the concrete would not take responsibility for their mistake and pass the blame to us. It is also unfortunate that you are going across social media giving us negative reviews, when we essentially had nothing to do with this issue.