Portland Stair Company

Portland Stair Company-Shane and Gage-are TRUE PROFESSIONALS!! Absolutely PHENOMENAL from start to finish. My husband and I met with Shane earlier this year and when we were finally (financially) able, we hired Portland Stair Company to complete the job. Shane communicated well by email and phone, and when we met with him in our home prior to signing the contract, he explained what we should expect, which included everything from the details of the project to their "workshop" set up area and how they would clean up each day prior to the end of work. Our project included removing our outdated 80's stair railing so we could give it back to them, ha ha, and installing modern horizontal railing and adding railing where there was none, making for safer stairs. We were provided a timeline and they exceeded their timeline by completing much sooner. We've had plenty of workers in our home, but these two guys are galaxies way above the rest! We were VERY impressed and pleasantly surprised when they covered and ensured our furniture/items near the staircase was not covered in debris or damaged. This is something you would typically expect but workers we've had before did not and it was a very time-consuming cleanup project for us. We also went with their recommendation for painters (Taylor Painting, Inc), which requires a specialized paint so as to not easily tarnish due to skin oils, etc. Justin from Taylor Painting was also just as AMAZING! Another TRUE PROFESSIONAL and SUPERIOR quality of work, taking special care of our surrounding furniture/items and a perfect cleanup both days. Justin was also personable and didn't make us feel uncomfortable while he worked in our home. All of them are extremely knowledgeable about this precise type of work and their workmanship is SUPERIOR. They were very respectful while working in our home and even ensured our new young kitty did not escape when they had to open the door periodically. In fact, our kitty felt so comfortable he "hung out" with Gage and Justin, fascinated by the work, lol! What initially caught my attention was the tagline for Portland Stair Company: "If you think a professional is expensive, wait till you hire an amateur" -Red Adair, Oil well firefighter We are SO glad we went with a company who specializes in this process instead of just a general contractor or someone who thinks they are the jack of all trades--hence the statement above. Pricing for the stair railing and painting (our project was a total of 5 days) was incredibly reasonable, especially with the rising inflation and high costs of anything these days. I HIGHLY RECOMMEND THIS COMPANY TO ANYONE REPAIRING, REMODELING, INSTALLING OR ADDING STAIR RAILING. A++ The first 3 pics are BEFORE the stair railing remodel and the last 3 pics are AFTER the stair railing remodel.

Shane and Gage were the best guys to work with! We just remodeled our home and not one other contractor showed up like these guys did, with professionalism, cleanliness, and high quality work. Plus they communicated perfectly. I can't say enough about how great these guys are to work with. Its not easy finding good contractors, but Portland Stair Company is top notch and you will be so pleased with their work!

Our experience with Portland Stair was superb. Workmanship was top notch with innovative solutions implemented for a couple of tricky areas (thank you, Gage). Communications were clear and forthright (thank you, Shane); subcontractors arrived as scheduled. The job site was cleaned daily and the stairs were usable throughout the weeks long project. When they exited their makeshift shop in my garage at the end of the project, the place had never been so clean. My only regret - we have but one stairway for them to renovate.

An excellent job and we highly recommend them! I contacted Portland Stair Company when we wanted to include our staircase in the remodel of our 1978 townhome. The original was covered in drywall with carpet on the stairs going up to the second floor. Shane’s employee, Gage, removed the original staircase and replaced it with a beautiful open oak staircase. He also did an excellent job on the cubby hole/dog house we requested for our incoming puppy. The quality of their work was outstanding and confirmed that the replacement of our staircase by the Portland Stair Company is the best decision made in our remodeling. Before and after photos are included below.

Shane & Gage redesigned our foyer stairs. They did an incredible job! They are so meticulous ... their work was perfect.

I couldn't be happier with our beautiful new staircase. It transforms our entire home. Shane is very responsive and helpful. They work quickly and keep their work area clean. Their attention to detail is superb! I will be recommending them to friends and clients.

I would fully recommend Portland Stair Company, Shane and Gage are exceptionally professional and can be trusted to help design and manufacture a great staircase. The guys take care with the smallest of detail and ensure the end result is of exceptional quality.

Shane and company were great to work with. The design and craftsmanship on the project met and exceeded expectations and I would highly recommend him to anyone looking to update railing in their home.

We selected Portland Stair Company to do our stairwell redesign to bring it up to code. After three weeks, we had the perfect stairwell for our home. The workmanship was beyond our expectations, professional all the way, and very collaborate with direction on how to achieve our design. If your looking for someone to make your dreams come alive, please reach out to Portland Stair Company. 5 Stars because they go beyond every one else, we had interviewed, in the bid process, performance and quality in delivery.

Shane's solution to my stair problem was sheer genius. The stairs to the finished basement were open on one side, with no railing, presenting a fall hazard to all, but particularly to my two darling granddaughters. Shane devised, hand-manufactured, and installed in just a few days a removable railing that would provide perfect safety but also allow the moving of big objects like a washer, dryer, or sofa in and out of the basement. Three bolts to unscrew and voila - the whole railing can be taken off in one piece by one person. The railing is also very attractive. And Shane is a delight to work with!

Portland Stair Company completed a remodel of our 1978 staircase and we are completely happy with everything from start to finish. Shane had great advice and input on design but listened to what we wanted. The work was completed on time, with great attention to detail (I might say "perfectionism"). They were very careful to keep the dust and mess to a minimum, as well. We've received many compliments on the staircase, as well.

It would be egregious to choose anyone other than the Portland Stair Company for your staircase. The team's knowledge of the intricacies of staircases is unrivaled. Shane is able to walk you through each step and clearly explain the process and cost. His team's work quality is flawless. It was worth every penny (and it stayed within budget)!