In 2005, after flooding in Katrina, we bought a new house outside of New Orleans, and added an attic room for our pre-teen son. My husband ordered a spiral staircase online, and he and the contractor put it up. 15 years passed, and now with grandchildren on the scene, those stairs weren't safe anymore. After calling numerous contractors without success, I stumbled on the paragon stair website and found a spiral staircase that looked just like ours. After speaking with Dan the salesman, and sending pictures, he told me what could be added in order to make it safe for the kids. The kit came sooner than expected, and within a day, my husband had all the modifications done. It looks beautiful and all of the parents (and grandparents) feel safe in letting little ones up and down the stairs. Great products with exceptional service. Thanks paragon!