NOMI - Luxury Bathroom Remodel
Sobre nosotros
Servicios prestados:
3D Rendering, Architectural Design, Architectural Drawings, Bathroom Design, Bathroom Remodeling, Design Consultation, Home Remodeling, Home Restoration, Project Management, Space Planning, Universal Design, Remodeling
Zonas de trabajo
Addison, Allen, Carrollton, Coppell, Dallas, Farmers Branch, Garland, Hebron, Highland Park, Irving, Lewisville, Murphy, North Dallas, Plano, Richardson, The Colony, University Park, Frisco, Parker, Mckinney, Westlake, Southlake, Castle Hill, Colleyville, Coppel, Flower Mound, Trophy Club, lucas
Premios:
Best of Houzz Design Best of Houzz - Customer Service Best of Houzz 2016-2021 DFW (CotY) Contractor of the year 2015 DFW (CotY) Contractor of the year 2016 DFW (CotY) Contractor of the year 2017 NARI best bathroom design 2016 NARI best bathroom design 2017-2020
CategorĆa
34 Proyectos
Detalles de la empresa
Nombre de la empresa
NOMI - Luxury Bathroom Remodel
NĆŗmero de telĆ©fono
+1 800-371-8970
PƔgina web
DirecciĆ³n
4006 Belt Line Rd. #178
Addison, TX 75001
Coste medio de proyectos
20.000 USD - 200.000 USD
NĆŗmero de licencia
BU 115078
Seguidores
Hiring Joseph & Berry to remodel our master bathroom was one of the better decisions I have made.Leer valoraciĆ³n completa
59 valoraciones para NOMI - Luxury Bathroom Remodel
Thank you for taking the time to share your feedback about your recent experience with Nomi. We sincerely apologize for any disappointment and frustration you encountered during your bathroom renovation project. Your insights are incredibly valuable to us as we continually strive to enhance the quality of our services.
We would like to address the concerns you raised in your review and provide clarity on some points:
Regarding the increase in project cost, we want to emphasize that we adhered strictly to the original quote provided at the beginning of the project - we did not charge a single dollar above the original estimate. It's important to note that any additional costs incurred, such as the electrical work requested by Mr. Purcel, were not part of the initial quote provided by Nomi. We ensured transparency by allowing you to pay the electrician directly. We understand the confusion and frustration that can arise from such situations and apologize for any inconvenience caused.
In terms of project management, we deeply regret that the performance of your initial project manager did not meet the high standards we set at Nomi. While he had a strong background in construction (10 years as a construciton company owner), we acknowledge that his performance fell short of expectations. In light of your feedback, we promptly made the decision to reassign your project to a senior project manager with a proven track record of excellence. We accept full responsibility for this oversight and are committed to ensuring that such issues do not recur in the future.
Before officially closing your project, we conducted a thorough walkthrough and review of the entire renovation. At that time, we were not made aware of any outstanding items or repairs needed. However, if there are indeed any blemishes or issues that have arisen after project completion, we sincerely apologize for any oversights. Please don't hesitate to let us know about these concerns so that we can promptly address them and ensure your complete satisfaction.
Your feedback highlights areas where we need to improve our processes and communication. We are committed to learning from this experience and implementing necessary changes to enhance our service quality. If there is anything further you would like to discuss or if you require any assistance, please feel free to reach out to us.
Thank you again for sharing your thoughts, and we hope to have the opportunity to regain your trust in the future.
Best regards,
Joseph and the nomi Team.
All the best,
Joseph & Berry
Indulge Yourself.
Thank you so much for your kind words. It is our pleasure and obligation to serve our clients as best as could be along with providing the right solutions, tailored to their needs. One thing is for sure, we'll miss our meetings with you guys, as you filled our hearts and office with so much light and happiness.
We wish you many more years of joy in your renovated home.
(You are always welcome to stop by for more coffee :)
All the best,
Joseph & Berry
Indulge Yourself.
It was a pleasure to work with you, and we wish you many years of a great relaxing steam bath!
Thank you!
Joseph & Berry and the entire crew.
July 2019 Update:
We were very fortunate to come back and work with Jean & Mark again!
Thank you for your trust in us, it's always a pleasure to work with such great clients.
It was absolutely pleasure to work with you! We wish you many more years of health and happiness at you new improved home!
All the best!
Joseph & Berry and entire crew.
There are no words to describe how much we enjoyed with you before and during the remodeling process! Thank you for your kind words.
See you again in baby #4 :)
All the best.
Joseph & Berry
All the best,
Joseph & Berry
It was OUR pleasure to work with you!
Waiting for our next project together.
Best regards,
Joseph & Berry and entire crew
Thank you for your kind words and keep the amazing job going!
Thank you,
Joseph & Berry
It was a pleasure to work with you.
Don't forget to invite us to your next pool party :)
Thank you and waiting for our next project together.
Joseph & Berry and entire crew.
Thank you for your kind words,It is our pleasure to work with you guys.
Looking forward to our next project together.
Joseph & Berry and entire crew
Congrats on your beautiful baby and looking forward for our next project with you.
Joseph & Berry and entire crew
We are honored to serve our clients and obligated to a high standard of customer service.
Looking forward to be working with you again.
Joseph & Berry
Remodel | Design Build
It is our obligation to provide 'A class' customer service.
Looking forward to our next project together.
Joseph & Berry and entire crew
Joseph & Berry
It was our great pleasure to create your new happy place!
We appreciate your trust and honored to provide A class customer experience.
Thank you for letting us make another dream come true.
Joseph & Berry and entire crew
It's our great honor to work on your project and our obligation to provide an outstanding customer service. Thank you for letting us remodel your home. Looking forward to working with you guys again.
Warm regards.
Joseph & Berry and entire crew
Remodel | Design Build
Thank you for your kind words.
We take pride in our service and we are happy you are pleased with the process and results.
We'll be happy to be working with you again and looking forward to it.
Warm regards,
Joseph & Berry and entire crew
Remodel | Design Build
Thank you for letting us be part of your home.
It was a pleasure to work and serve you.
Looking forward to being working with you again.
Appreciate the warm words and wishing you all the best!
Joseph & Berry Remodel | Design Build and entire crew
Thank you for the kind words. It is our honor and obligation to provide outstanding service.
Looking forward to be working with you again
We have absolute confidence that you will love your home for many years to come.
Thank you!
Joseph & Berry remodel | design build
Thank you for your kind words and we are happy to know that you are pleased with your new kitchen along with our work and customer service.
We are looking forward to be working with you again and serve you best as you deserve.
Best regards,
Joseph & Berry Remodel | Design Build and entire crew
Thank you for trusting us completely.
We keep Kelly in our prayers and we wish her full recovery in a hurry.
Joseph & Berry Remodel | Design Build
It was a pleasure to work with you! We are 100% sure that you will enjoy your luxurious bathroom for many more year to come. Looking forward to be working with you again.
Happy holidays!
Joseph & Berry Remodel | Design Build
Thank you for your kind compliments. Trust us when we say it was our pleasure to design and remodel your kitchen. We are devoted to provide great products and a high standard of customer service, We are looking forward to be working with you again, please feel free to contact us about any question you may have.
Joseph & Berry Remodel | Design Build
We are grateful for the opportunity and pleasure to design and remodel your bathroom.
It was our honor to serve you and your home in the best way you deserve.
Warm Regards,
Joseph & Berry
It was pleasure working on your house and we are thrilled to learn that you and the house new residents like the outcome.
Looking forward to be working with you again.
Joseph & Berry Remodel | Design Build
Thank you! We were thrilled to have the opportunity to make you love your home again. As you know, we try our best to serve our customers as well as could be, which includes minimum surprises during our journey and sticking to the original investment that we set in advance.
Looking forward to serve you and your beautiful family again.
Warm Regards,
Joseph & Berry
We are eternally grateful for the opportunity and pleasure to design your dream bedroom. The greatest compliment is your decision to create your dream kitchen with us as well!
Warm Regards,
Joseph & Berry
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