McKee Homes

Poor communication, long wait time for punch list items. McKee seems to arbitrarily chooses which punch list items to fix. For example, they planted a dead tree and wouldn't replace it because it was "past the window," yet they did it for others in the neighborhood who moved in around the same time as us, who asked for the replacement around the same time as we did. They also installed a warped and defective garage door that will not open and close consistently. They said it was a "cosmetic" issue that they were under no obligation to fix after 30 days, despite the fact they were willing to repaint a shoddy paint job on our board and batten that was well after 30 days. It was clearly their mistake as the damage was on the side where the track is, which is making it unable to open and close. McKee took no responsibility for this mistake, and even subtly blamed us.

Do yourself a favor and stay away from McKee builders. This is the 3rd home I am building and by far the worst. It has been almost a year since they started construction and we are supposed to close tomorrow and they still aren’t finished. The house is totally crooked! Walls, siding etc. It is the sorriest quality of work I have ever seen. Then on top of that, they lie straight to your face! More to come tomorrow after my 5th final walkthrough!

We purchased a McKee home and no one would ever come out to fix the huge mistakes in their design due to COVID. Our house is in the Oakmont neighborhood. This house has so many issues. I wish we would have bought a new home from a Quality builder instead of a fly by night Company. Our Air Conditioning does not work correctly in Master Bedroom because of poor installation. vents were closed with drywall I have one vent still open upstairs that has never been fixed. The bottom of the dishwasher is laying in floor because of the way the appliance was installed. Cracks in one bedroom where it wasnt done right. All our floors throughout the house pop and creak all night. Mouldings in bathrooms are above the floor so bugs come in all the time. The people that build these homes should not be building at all . We have chips all over granite counter tops because they buy CHEAP Merchandise to put in their homes. The shoe moulding is glued down The doors are hung crooked. Outside Vinyl is not capped off in places we fight wasps from going in and out between gaps. This company should lose their ability to sell New Homes. I dont know how how a Reputable Business can get by with selling a home with the such low quality as they put them out. Im pretty sure kindergardners could build a much better home. We had mold under home before the house was ever purchased. This is the WORST Company you could ever buy a house from. The one thing that really bothers me is THEY DONT CARE. We build below grade homes you pay for them. Thats really sad.

9/2/2018 We fell in love with the layout of the house, the location of the property and the fact that it was still in the early stages of construction and we could still pick out colors and finishings. The neighborhood that we purchased in is very nice and didn't question that to build in this neighborhood that quality would be an issue. There were so many issues through the build process we should have taken that as a sign to run, but we were continually told issues would be fixed, no need to worry by both the builder as well as our real estate agent. For example, we picked out white kitchen cabinets, came by the house one day after construction crews left to discover they installed brown cabinets. We selected a specific sink only to find the wrong sink had been installed which also meant that the countertop was also wrong and had to be reinstalled. There was absolutely no quality control in our home build. My husband is in the military and deployed midway through the construction process and I had to handle the closing. My walk-thru was horrible. We spent a good 2 hours and I can't count how many rolls of blue painters tape marking ALL the things that needed to be fixed and touched up, it was endless. The day of closing my RE agent and I walked the house and was apprehensive to close because of items that still weren't to my satisfaction. There was encouragement from my agent as well as the staff from McKee that the things that I was unhappy about would be fixed to my satisfaction if we proceeded with closing. Against my better judgement, we closed. Here we are 8 months after closing and we are unhappy, to put it mildly The craftsmanship and quality of materials is horrible. There is not one single piece of trim in the ENTIRE house that does not have some sort of defect in/on it, nail holes, dents, scratches. We have had McKee come out now countless times to fix things and it is always one step forward and two steps back with them. I have paint on my furniture, stain they spilled on our floors, paint that has been "fixed" looks worse than before they touched it. They just cannot get it right. Our paint has been touched up, so poorly, so many times, it reminds me of my grandmothers 60 year old house. McKee's motto it seems is if you can't fix it, caulk it. We have chunks of caulking on most of corners and around door frames. We have paint drips everywhere, grit and air bubbles in our paint, uneven surfaces, squeaky floors, an abnormal amount, in my opinion of nail pops, different paint finishes in the same areas, the trim work is embarrasing. If you are going to sacrifice cheap materials, I would hope that it would be made up with quality contractors, but that is not the case. The grading on our lot (and every single lot on our street) is inadequate and every time there is a heavy ran, we have rivers running through all of our yards. McKee talked a great game in the beginning, everyone that works there is very nice, but there is absolutely no follow through to ensure things are fixed, correctly. We have been told most of our issues are industry standard, which blows my mind. For the amount of money we paid for our house we expected a better finished product. In my opinion this just shows McKee is in it just for the money and really don't care. We have tried reaching out to the president of the company an he won't even speak with us directly. He has passed along his "word" in an email through someone else in the company basically blowing us off. We asked to speak with him directly which we have been unable to do. We would like for him to come out and see what "quality craftsmanship" looks like and see if this would be acceptable in his own home. McKee offers up LOTS of apologies, talks a great game about fixing our issues, but 8 months later, can't get it right. This whole process had just made me very sad, and took away any excitement about buying this house. I would be more than happy to share pictures with anyone considering a McKee home. We have been told over and over this is industry standard and at one point asked by a member of McKee "what were we expecting".

I have three clients currently working with McKee Homes. Everyone in the process has been amazing! From the different builders to the different onsite specialists and of course Amy in the Design Center - McKee has earned our loyalty! I can say with confidence to any client looking to buy a new home or build a home from scratch, McKee homes is the way to go! Their floorplans are fantastic, they have an online design app that has really helped my out of town clients, they make the process easy and seamless...I can't say enough about the positive experience. Am I saying every day is perfect? No, but what construction project is perfect from weather delays to permitting issues from various municipalities. I can say however, I have constant communication from McKee representatives and know exactly where the project stands. Mr. McKee has stood by his word and product even through some tough times for one of my clients who needed to sell in order to buy. If you want a quality home from a family owned company who cares about their product - you should contact me and I will help you find the McKee home of your dreams!!