Bespoke Design & Consulting

It is with profound disappointment that I write this critical review of Bespoke, and the owners, Jerry and Michelle Wilson. We had high hopes when we first employed Bespoke after being recommended by our designer over three years ago for our $200,000+ cabinet and remodeling project. Now, over three years later, we have an unfinished botched project, and we have been subjected to unprofessional and dishonest patterns of behavior, and incompetent management and workmanship (in my opinion). Jerry installed defective cabinets in my kitchen, office and bedroom that did not match and/or work correctly and never took any accountability. He added on tens of thousands of dollars of unapproved charges, was seldom on site, and then insisted on payment in full before he would repair his mess. At least four different sets of installers were used and many of them now refuse to return his calls. He refuses to provide details or transparency in his invoices, proof of release of liens from subcontractors, or to reimburse us for damage caused by his multiple installers. He even charged for storage of remanufactured panels that he refuses to install. Communication has been terrible often taking them weeks to respond and even then they fail to update the customer on key information such as manufacturing delays and defective parts. (the preceding is my opinion)

I have had the pleasure of working with Jerry and Michelle of Bespoke Design & Consulting on two projects recently. I'm a General Contractor located in Jupiter, Fl. and both projects were located in the Jupiter area. I found Jerry and Michelle's ideas both creative and functional. They are very knowledgeable of the latest materials available and offer fresh ideas to clients that may not have been ordinarily considered. Jerry and Michelle's ability to listen to their clients and develop a good working plan is excellent. I look forward to working with them in the future.

My experience working with Michelle and Jerry of Bespoke was fantastic, their professionalism and up-beat demeanor was refreshing and made my job very enjoyable. They approached me to construct a massive, 13' long x 4' wide x 3' high concrete island that they had designed as part of a kitchen project for a high-end residence in Tampa, Fl. As you might imagine, there are many challenges to consider in constructing such a large monolithic piece of concrete, especially one that is to be finished for use in a kitchen and that will be the support structure to house the under-mounted, 'floating' cabinetry incorporated with their design. I found Michelle and Jerry to be very respectful of my expertise, incredibly competent in their own and a real pleasure to work with.

I was thrilled with the design of my new kitchen by MichelleTheir persistence in meeting my difficult demands was very impressive. I fully endorse Bespoke design. If you hire them be prepared to be amazed !!

Bespoke consulted with my team and provided creative solutions in a kitchen design that suited our needs. The kitchen was challenging due to an unusual shape plus an excess of door and window openings. Bespoke came up with a design that allowed the best utilization of the space, an improved flow and was aesthetically pleasing. I would recommend Bespoke for their "outside of the box" ideas and warm and engaging customer service.