Avalon Enterprises Inc

Kacey was our architect for an extensive home remodel project. We took our home down to the studs and also added on. She was fantastic at helping us think through how we live in our home and at reflecting our priorities and desires in the architectural plan that she created. She was very thoughtful about working with small spaces and making them very livable and comfortable. She is a great listener and communicator, is patient, dedicated, and detail-oriented. We have been thrilled with the results and have lived happily in our "new" home for 3 years now.

Kacey has managed three projects for us, most recently in 2011-12. We highly recommend her and her company Avalon. The projects have ranged from small (a complicated carport repair) to huge (problematic and artistic family room remodel). Kacey’s strengths are her integrity, attention to detail, and organization. She has a pretty nice network of subcontractors and craftspeople on whom she can call for a variety of projects. She manages them well and is not timid about directly addressing their mistakes or lapses in execution. In this regard, we always felt that Kacey was looking out for our interests as if they were her own. She has a good eye for design herself, though I value her most for her rigorous execution of the task at hand. She is realistic in terms of assessing schedules and costs, so don’t expect cheap, super-quick results. Kacey’s goal is ultimate quality and durability and those don’t come for free. I made a regrettable mistake early on in our relationship declining her bid in favor of a cheaper one and paid a big price in terms of rework and the exorbitant expense and frustration associated with that. I will never make that mistake again. Kacey is also adaptable in terms of how big a role the client wants to play in management, design, and even execution. She is sure enough of her competencies that she can be completely in control of the project womb to tomb, or she can work with the client whether they want to contribute a little or be a full partner. For one project, I was completely hands-off and relied on her to solve the problem. On our huge family room remodel, I was the designer and she worked with her people to turn my sketches, scale drawings and material palettes into reality. Most importantly, she never shies away from a challenge and gets to the bottom of the issue to solve it. We discovered some major infrastructural problems during our latest remodel and Kacey did a great job of investigating and researching several state-of-the-art alternative solutions across a price spread and presented us with an excellent cost-benefit-risk scenario. She gave us her advice but let us have our voice as well to determine the final path. A remodel or new build is full of surprises, problems, and yes, mistakes. Any project manager or contractor that tells you otherwise is lying. So don’t go with someone that paints you pretty pictures and promises miracles. Go with someone like Kacey/Avalon that will tell you the truth, mean what they say, take responsibility for their work, and make it their business to make sure you are ultimately satisfied and happy.

Kacey has done multiple projects, both indoors and outside, at our home. Projects have included swimming pool reinforcement, major landscaping, insulation and window upgrades, and bathroom remodels. Her designs are sound, creative, environmentally friendly, well executed, and done on time. She is great to work with as she is flexible, responsive and patient. Her subs seem to enjoy working with her repeatedly and she manages them well from the client perspective. We are currently working with her on our 3rd or 4th project together and I highly recommend her to others.

We had the great pleasure of working with Kacey as our architect and general contractor during our recent home remodel. Kacey often talked about her mission of turning our home into our dream home but in all reality, this is exactly what she did. Kacey is gifted because she has the innate ability to mentally dissect a propety, fully understand the "true" potential of the land/space, and develop it into a masterpiece. One of the most important things that Kacey does is she sits down with you to understand what you want and why. In her mind, it isn't just about adding a room, knocking down a wall, etc but it is truly about understanding what you want, why you want it, and how you want to use the future space. Kacey takes a very complicated, somewhat daunting process, and make is personable. In doing this, she also identiifies trade-offs, while preserving the most important aspects on your wish list. Kacey's customer service is impeccable and her crew is incredible. We had the good fortune of living near our project so we witnessed the professionalism and craftsmanship of her crew on a daily basis. Over the 9 month project, our neighbors never complained once but instead often complimented us on our contractor. Kacey is also timely, driven to succeed, and always keeps your perspective/priorities in mind. She presents options, explains the trade-offs, and helps make sure everything is personally done to the highest detail. In being both the architect and general contract, Kacey can ensure that the design on paper is constructed the right way. She is the point contact for everything and she always makes herself available. This really simplified the process and elimiated a lot of confusion/hassle. All in all, Kacey did a fantastic job! We feel very fortunate to have worked with her and would highly recommend her for your remodel or new construction project. She helped turn a very stressful project into an enjoyable experience that was finished on time and on budget. Finally, the true proof is in the final result and we can honestly state that every time we wake up in our new master bedroom, pull up to our house, and just walk into it, we smile knowing that we truly love our new home. Plus, we are constanting getting compliments on our new home! If you work with Kacey, I am 100% confident you will be amazed by her creativity, work ethic, knowledge, customer service, and of course THE FINAL RESULT

We worked with Kacey and team at Avalon Enterprises for our recent remodel project in Los Altos. Kacey brought a fresh perspective that we simply couldn't find elsewhere. We were looking to do a modern update on a classic 60's ranch house, and Kacey/Avalon really delivered for us. Her attention to detail is second-to-none, and Kacey helped us think through every minute consideration imaginable. We've done 3 remodels, and we've learned that the key is planning, planning, and more planning.. Rushing into the "build" phase prematurely will cost more and not achieve the result that you want. Kacey's expertise in plan-design-build will guarantee you a result that you will be happy with. Highly recommended.