Basement Design, Bathroom Design, Bathroom Remodeling, Building Design, Deck Building, Home Additions, Home Extensions, Home Remodeling, Kitchen Design, Kitchen Remodeling, Porch Design & Construction, Shed Design & Construction, Sunroom Design & Construction, Window Installation, Remodeling
Zonas de trabajo
Baldwin, Baltimore, Boring, Butler, Cockeysville, Glen Arm, Glyndon, Hampton, Hunt Valley, Lutherville, Lutherville Timonium, Mays Chapel, Monkton, Mount Vernon, Nottingham, Owings Mills, Parkville, Phoenix, Pikesville, Reisterstown, Riderwood, Sparks Glencoe, Timonium, Towson, Upperco
2013 Remodeler of the Year Awards for Historic Renovation and for Residential Addition from the Maryland Improvment Contractor Association as well as over 20 other awards from past years.2012 & 2013 Guildmaster Award for Service Excellence from Guild QualityBBB Accredited A+ Rating
I appreciate your review and am sorry that you were not satisfied in your experience with ADR. As we moved through the design phase there were several items which came in at a higher price than expected as well as a few items which were added on to the scope of the work. None of this is out of the ordinary but unfortunately the resulting price did not work within your budget. I assure you this pricing was not to scare you off, our business is based around constructing the projects we design. All we can do is give you an honest accounting of our costs.
Again, I am sorry that you do not feel like you have received value during the process. Regarding completion of the design agreement, we reached our budget impasse mid-process and provided you will all of the documents we had at that time. From that point forward we received no further contact from you requesting continued design documents, pricing options, or additional information. Please understand that there are costs incurred during the design phase (engineering, staff labor, etc) regardless of if a project proceeds to construction or not and we need to be reimbursed for those items to stay in business. Please reach out to me directly if you would like to discuss this further.
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