D&K Appliances

For some reason you can't give zero stars. I've owned this home for 5 days. It is a new build. D&K delivered a washer, dryer, and refrigerator to my home. As you can see from the attached pictures, they demolished my home. My carpet, hardwood stairs, walls, ceiling, and hardwood floors were all damaged. I included a number of pictures, but there are many more illustrating the damage. When delivering the refrigerator the installers did not remove the doors, but attempted to deliver with them attached; that proved difficult. So, instead of simply taking the doors off, they removed the bannisters in the stairwell, causing more damage; that didn't help. What needed to be done was to remove the doors; they finally did so, laid them on my kitchen hardwood floor, causing a gash on two BRAND NEW planks. Somehow, as they didn't use the delivery cart (w/ rubber wheels) to move the washer and dryer, they took a piece of ceiling off of my second to third floor stairwell. Additionally, the lips of the hardwood steps took damage. I felt as though one of the delivery persons / installers thought my situation and the damage was comical. He also seemed annoyed I was taking pictures. I expected an apology from him, did not receive one. There's not much else I need to say. You'll see what I'm talking about from the pictures. It would be generous to call this even a sub-par delivery. It is/was the worst delivery experience of my life. I cannot recommend D&K with any semblance of confidence and advise everyone STRONGLY to steer clear.

I work for a developer in the Philadelphia area. We have utilized D & K Appliances for our appliance needs for over a decade. Their customer service is superb! They help us even when items may fall out of warranty and one does not see that anymore! I highly recommend adding D & K Appliances in their appliance search and as well as their plumbing upgrades, you will not be disappointed.