Chadwicks & Hacks

Stay away... They tell you an item is in stock... Then no communication or response to emails. After calling I'm told my item won't ship for 2 months. Stay away.

Great sales pitch but that is where it ended. Purchased 2 fireplaces. One was a 2 sided fireplace to outside and a piece was missing the other an electric fireplace that had a thumb print baked into the enamel. It was a nightmare trying to get these issues resolved. The installer recommended by them failed to show up when he said he would and was difficult to deal with. The store manager was rude and not helpful. Sent an email to the owner who had the sales person resolve the problem and never talked with us. The worse customer service ever experienced.