24/7 Electric Inc. - Victoria

It was the absolute worst experiences I had with any service providers. If I could give it negative stars I would. DO NOT recommend! 1. It took took them 4 visits spanning an entire month and a bunch of excessive charges to complete some basic fixes 2. The estimates they provided were largely inaccurate for what needed done 3. They sent an inexperienced electrician who was not very skilled to my house. He spent many hours and couldn't figure out what was going on and yet they kept charging me with "diagnosis" at full rate 4. The owner was extremely rude and impatient. When I called to discuss the charges, he talked over me, kept interrupt me, and hung up on me. I was shocked by his rudeness. Below are the details. In hindsight, visit 2 and 3 are completely inefficiency due to the first electrician's lack of experience. And yet I was still charged. Overall it was a very unpleasant experience. Definitely don't wish it upon anyone else. Visit 1: Charged for 1 hour, $200 Initial diagnosis. The electrician told me he needs to come back for the ceiling. Estimated an additional hour needed plus fixing 7 outlets. Visit 2: Charged for 2 additional hours of diagnosis, $400 It turned out the 7 plugins did not require for any repair, which was the total opposite of what the electrician estimated. He diagnosed the fan in living room but no clear conclusion on why it was not working. The technician told me he needed to come back with a colleague again for the ceiling. Visit 3: Charged for 1 hour of diagnosis plus some fixes, $500 2 technician did the trouble shooting. The living room fan still had no power. They told me they need to come back again and run a power source to get the fan going. Visit 4: Charged for fixing the ceiling fan, $600+ Work quoted: 4 hours of complex work Work performed: The more senior electrician finished the job in less than an hour. Yet I was still charged for the highest end of the estimate.

This is not a reliable electrical company. I was told the work could be done in a day, but my electrician showed up for two hours and said he was finished for the day and basically will be back in a month to finish the job. I have other things lined up back to back based on this job, and yet when I explained this to the scheduler I was told too bad so sad they could not help me get it done any quicker (with zero effort made to trouble shoot for me). I found their attitude to be very cavalier and not at all customer centric. I would not recommend this company!!

This was work for a bare land strata. WE found the service, quick, efficient and friendly. Good results. We would hire again. Strata 805

Excellent work was done by Dale putting in a new crawlspace heater in our house. He also gave me some great heating saving tips. I would call Dale again and recommend him to family & friends.

Very professional. Did a number of small jobs all at one time and charged a reasonable amount. Suggested some things that should be corrected but never 'pushed' us to do the work. However what he did suggest was important to have updated so we went ahead. Have kept his business card so we can call the next time we have an electrical problem.

We hired Dale in February 2018 as a receptacle in our kitchen ceased to work. After talking me through some initial troubleshooting over the phone, we discussed costs and scheduled an appointment for a few days later. Dale arrived on time, completed a thorough investigation, resolved the issue, and explained the likely cause. We then agreed on a solution for another receptacle elsewhere, and the work was completed that same day. I found Dale to be extremely professional, and excellent to work with. I would recommend his electrical services and have no doubt we will hire him again in the future.

I was very satisfied with Dales work and advice. Dale was honest and professional while working on the projects I hired him for. I hired him for multiple jobs and the prices he gave me never changed. 24/7 Electric is my first choice.

I had Dale from 24/7 electric, come and put all new plugs,switches, lights in our home, he also changed out the outdated panel box. He did a great job. Punctual, knowledgable, and friendly. He helped me put the lights at the right hieght I totally recommend Dale from 24/7 electric. I'm very happy with how the place looks great. Thanks Dale Marnie Phillips

Electrician Dale called & arrived early which was great for me. He was courteous, professional & answered all my questions..more than one time ensuring I understood the problems & his recommendations. I would absolutely recommend this company & I will call again if needed. Thank you for great service Dale.

Thank you 24/7 electric for doing a repair on a light switch and our vacation rental on very short notice, the guests were thrilled that you could come and do the repair. I highly recommend calling Dale for all your electrical needs. Julie McDerMaids.ca Anderson Cove home

Huge thanks to Dale from 24/7 Electrical for an excellent job on my electrical inspection. Great service and very respectful in our home to the point of putting covers over his shoes every time he came in. I would recommend him without hesitation.

Very knowledgeable and helpful. Showed up on time and did the work as requested. Very professional, on time and on budget. We passed inspection the very first time. I would not hesitate to recommend.