3D Rendering, Basement Design, Bathroom Design, Custom Bathroom Vanities, Custom Cabinet Doors, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Custom Pantries, Custom Walk-in Closets, Drafting, Floor Plans, Green Building, Home Additions, Home Extensions, Kitchen Design, Laundry Room Design, Lighting Design, Pantry Design, Sustainable Design, Universal Design, Bathroom Remodeling, Kitchen Remodeling
Zonas de trabajo
Palm Valley, Ponte Vedra, Ponte Vedra Beach, Saint Augustine, Sawgrass, Amelia Island, St Johns
Best of Houzz 2015, 2016, 2017, 2018
I am sorry you are disappointed with your beautiful new kitchen. As our contract stated you did not wish to hire me for project management, only design and purchase of your cabinets and tops.
As you are aware this tiny project has stretched out for well over a year now. Many of the problems you have encountered were due to the lack of a project manager and poor communication to both myself and others on the jobsite.
The countertops were incorrect due to miscommunication from the fabricator which was corrected as soon as possible, (10 days) and I made certain there was no additional charge to correct the issue. Since the house was not ready for occupancy at the time, It did not cause any inconvenience at all, please be honest.
I have on several occasions, referred professionals to help you and made site visits to correct issues at no additional charge. There comes a time however as a business owner I need to bring an end to a project when the client does not want to pay for additional services. As I explained to you, the crown moldings you received are typical crown moldings which look good on all cabinet styles and were within your budget.
I sincerely hope you enjoy your new home!