Chimney Cricket, Inc.

Beware of this company. We had an appointment for them to come out to give us an estimate for a new front porch. They never showed and didnât call. Three days later the owner returned my husbandâs call and apologized for the mistake. We got an estimate and he gave us 10% off because of the inconvenience. We financed through them and waited for our work date. My husband took off of work because we were told they needed someone home. At 11:30 the day of the install, when nobody had called or shown up my husband called and they said, sorry nobody can come today. They gave us another date 3 weeks later saying that it was no problem doing the work even though it was half way into November. That day came and we came home at lunch time to see the progress to find nobody here. When my husband called, they said that someone had been out to start the work and were then called to another job. We were told they would be back the next day. It was a lie. Nothing had been started and from that day on we couldnât even get them to return our phone call. A month later, my husband had to cancel the financing because it was clear they were never going to provide the service they promised. DO NOT use this company. We have a cracked and falling apart porch that weâre stuck with now until spring when we can try to hire another company. Weâre hoping that not getting it fixed will not cause more problems with leaks, etc.