Express Window Fashions

I have referred a lot of clients to Scott for window treatments and he never disappoints. I will continue to send people his way. Thank you!

After reading several good reviews, i hired Scott to install over $3000 worth of HD shades for my new construction home in the spring of 2017. I thought Scott was helpful and had a good feel for color. Communication was initially good. All of my shades were fine except for a large roller shade for my lower level. When installed, there was not only a large gap on the left side that exceeded HD tolerances, but it was crooked as though it had been cut by hand with scissors. When I got Scott to come out, he agreed it was faulty and they re-ordered the shade. At that time, I paid my approximate balance less the faulty shade. A couple of weeks later, the new shade arrived- had a lot of tape on the back to supposedly help it roll straight which it did not. Scott's installer agreed it was worse- a large gap on the left, and it rolled toward the right side and rubbed on the trim. I spoke with Scott, and he said they would have someone come from HD in Wisconsin in 3 weeks. I said no thanks, I wasn't paying almost $600 for a shade they were obviously struggling to make correctly. I can go to Home Depot for that. After two tries, i would go elsewhere and asked for an accounting of what I had paid. All Scott kept saying was, "Hunter Douglas is the best". Never an apology for my brand new trim full of holes or appreciation for my order. I realized later that I was owed a refund for tax on that shade. I emailed Scott and they sent a fabricated receipt that showed we were even. I responded to Scott and his accountant to say this was wrong, and did not hear back. At that point, I contacted Hunter Douglas Customer Service. Shortly after that, Scott responded saying he was on vacation, and I then received a check for the balance. For me, their customer service in how they respond when there is a problem was lacking, and therefore I would not recommend using them.

I would highly recommend Express Window Fashions. Scott and his team were very professional and responsive. They did a great job making recommendations on blinds to fit our needs and budget and the installation was perfect. I felt totally comfortable having them in our home without us being there. We are really happy with our blinds and really glad we found Scott and his team at Express Window Fashions!

Scott is very knowledgeable and was very helpful in making the selection for my client's window treatment. I was kept informed regarding the lead time, scheduling the installation was easy, and the installation itself was flawless. The end result looks beautiful, and the clients are very happy!

Scott inherited my account when my previous installer retired. We have been so pleased. We've needed a few repairs on older window treatments and they've been done perfectly. I recently bought a combination blackout pleated shade with the option to let in soft light. It's a perfect fit and match for the other windows in the room.

Scott and his team are professional, efficient and very neat. I would highly recommended them. Scott was able to recommend ideas that fit our needs and saved us from having to look at samples that did not fit our design.

Great blinds! I had a couple of blinds done and then a year later had another one done. Scott was accommodating and very helpful with the whole process. I wouldn't go anywhere else, I would highly recommend Express Window Fashions.

Scott provided prompt, courteous service. I ordered roman shades and they are beautiful! Scott helped me choose the perfect fabric for my room.

We had 2 blinds installed at our retail store. The Express Window Fashions staff was very professional and efficient. They also did a great job following up on the job.

Scott was helpful and knowledgeable. He talked us through what we wanted in a window treatment and made some good suggestions. The installation was done professionally, completed sooner than we expected, and we are very happy with the result.

Scott was awesome to work with. I've used him for three different orders in the last 3 months. He was very helpful making suggestions for all our orders. Very fast service with follow up and excellent customer service. Love our blinds! Would highly recommend Express Window Fashions. He also suggested a designer for new drapes for me and I've been very happy with those as well.

The process to order and install window coverings/blinds was simple and painless. After an installation date was scheduled Scott came out to the house to take measurements and a couple weeks later they came back to install. I received multiple communication reminders about my appt before they arrived. Installers were fast and unintrusive. Would definitely recommend.