coveringwindows.com

Like most of us, I don't write a lot of reviews. Typically you hire someone to do the job, they do it and then move on. In the case of Covering Windows, the experience was simply superb. The owner, Kass, knows the market, his products and profession extremely well. There was no pressure, just consultation and options. We are thrilled with the results of the project that included both blinds and shutters in three rooms in our house. Installation was quick and tidy. Kass is a man of highest integrity, extremely responsive throughout the process. For example, he called and said he would be onsite at 9:20 and arrived at 9:18. When was the last time you worked with someone who respected your schedule like this? Covering Windows is simply one of those companies that sets the bar for their competition.

I have very bad experience to share. First of all we did not like the quality of blinds(both faux wood and honeycomb) installed. Some of the faux wood blinds threads broke within an year. Some of the Honeycomb blinds installed by covering windows are not retracting well. Mr.Kass offered lifetime warranty on these blinds and never responded to several calls and messages. He finally showed up, took pictures and after 2 days texted that company is not willing to replace with no proper explanation or reason provided. How can company not offer to replace the blinds on lifetime warranty?

Very Disappointed with their his business style and customer service. Kass was very inflexible with his approach. My Wife wanted shutters outside mount and he was not ready to budge. Kass kept selling us inside mount. Kass deposited our check even though he said he will not deposit and never covered for bank charges which he promised to cover. I would NOT recommend this business.

We absolutely LOVE the wood blinds installed by Kass from Covering Windows. They are beautiful. We got them in the master bedroom and kids' room. The wood smells so good. We live in an old house with crooked walls, but Kass and team were able to make them look perfect. We haven't had any issues with them and just enjoy them every day- aesthetically as well as functionally. We have black out curtains in front of them because some light does get in, which was anticipated. The only reason I marked down was because it took over 2 months from when we signed time contract to when they were installed. I understand it takes a long time to make custom wooden blinds, but it still seemed like a long time to me. I would highly recommend this company for your window coverings. They are a professional, high quality, meticulous company that does a phenomenal job.

Kass was great! Will hire him again! Very professional and knowledgeable. Price was very competitive! He sells a great product.

My husband and I completely renovated our home in McLean and needed new window treatments throughout the new second and third floors. We hired Coveringwindows on the recommendation of our contractor to install plantation shutters, and we could not be more pleased with the results! We found the price to be reasonable for such a large job, and the company owner, Kass, could not be nicer or more responsive. I highly recommend Coveringwindows for any window 'dressing' need.

Kass and his associates did an amazing job on my house. My husband and I needed blinds in our new house and we were considering 3 different companies. I had been certain I wanted plantation shutters in every room and while each company was quick to give me a quote, none were as thorough and respectful as Kass. I was very indecisive and sent many follow-up emails with questions and requests. Only Kass responded. Even when we had some unforeseen expenses and had to downgrade to simple shutters, Kass was patient and understanding. He gave a brand new quote and started over with me. Instillation was fast, easy and clean. I could not recommend this company more!

I am so happy I picked this company covering windows.com, first of all they have a beautiful selection, the consultant was so helpful and actually came back for our installation. I think he is the owner also. I feel they transformed my home. The draperies in our formal living room and dining room match our furniture perfectly. We bought plantation shutters for the rest of the first floor and they have this new blind that closes so tight it was perfect for our bedrooms. BTW; this was $900 less than other quotes . They were very caring/prompt and cleaned/vacuumed after the installation. So, I was compelled to write a great review for them.

Simply Excellent, spent a lot of time to go through all the rooms and provide the best solution for windows each room. Kass not only heard and paid attention to our likings he also gave great suggestions whenever needed. And his pricing is very reasonable compared with the other known companies providing the same quality. I surely recommend highly.

We've used Decorating USA for plantation shutters in 2 of our homes, most recently earlier this year. The product is fantastic and looks amazing when installed. We get so many compliments from guests and have given Decorating USA's info to many people who have asked where we got it done. I wish the lead time was a little shorter, but other than that I have no complaints. We've worked with Kass Kassraie each time. I would highly recommend them.