Smith Bailey Construction

Terrible experience with this company not completing work , not honoring warranty and not responding to request for both of those .

Smith Bailey did a complete remodel on our Milton master bathroom. We are so happy with the result! it will add value to our home and we get to enjoy it everyday before we decide to sell (one day). Rob McClure was very flexible with our changes throughout the process and especially in selecting materials. He will definitely be asked to work with us on some additional modifications in our home. Thank you Smith Bailey!!

I was VERY disappointed with a demolition job this company did for me in the summer of 2016. I had an old sunroom which needed to come down because it wasn't safe. This company gave me a reasonable estimate, and they had done work on my street, so I hired them. They did not cover the ground at all around the demolition work, and they caused BIG problems because of this. The first problem was that one of the air conditioner units sitting beside the demolition area was ruined. The unit was about a year old. I have never heard from the owner, and I did email him about the AC unit. All he did was send out one of their HVAC people who said they didn't cause the problem. What a surprise. They refused to admit their part in the problem or take financial responsibility at all. However, when the HVAC company removed the unit, we could hear all the glass inside. We were without AC in the heat of the summer, for about two weeks. The second problem is that to this day, in JANUARY, I am still finding large pieces of glass in my backyard. I have a pool and I have dogs. Initially I found some glass around the pool and a huge amount of glass all round the deck where they did the demolition. The pool is not close to the demolition area, so I don't know how they managed to get glass all the way over there. They have never apologized and they said they felt they took all necessary precautions. I know they did NOT. I SAW the area where they were working when I arrived from work the 1st day. The ground around the area was not covered. They only covered the floor inside the sunroom. By then there was glass every where. It took SO many calls to get them to come out and clean up as best they could, and every time they said they came, I would go out there and find buckets full of glass myself. They finally cleaned so that none of us could find more, so I paid them. The only problem is, every time it rains, I am still finding glass. I'm so afraid my dogs might get cut by the glass. They are puppies, so they put everything in their mouth. Also, I don't like how I was treated as a result of the problems. I wish now I hadn't paid them so soon, because the 6 pieces of glass I found today were very large. I will NEVER use this company again. If they didn't know how to properly take down a glass room they should not have taken the job. I had plenty of companies tell me that they wouldn't tackle it. This company was incompetent to do the job I hired them for, and their customer service was worse.

Great company. Everyone I worked with was kind, courteous and helpful. A garage fire totally set my world upside down and I could not have asked for a better company to deal with. They did what they said they would do , when they said it would be done. Any small issue or question was promptly addressed.

I was very concerned about the damages caused by a small fire in my basement. The whole house smelled like smoke, and there was fire damage to a few rooms. Smith Bailey handled the entire situation for me, from dealing with the insurance company and filling out all the forms, to scheduling and overseeing all the sub contractors (from smoke removal specialists, to air ducts to clothing and apparel restoration). They did a nice job restoring and remodeling the rooms as needed — and they kept us informed all along the way. In addition, the quality of the work was stellar. I'd use them for a construction project in the future (hopefully, without a fire at the front end!). My basement looks better than it did.

Smith Bailey Restoration is fantastic! I undertook a significant condo renovation last summer so was nervous about the process. Rob took the time to explain scope of work involved, timetables for build-out while offering a fair price for the job. Rob & his team brought in top-notch professionals to oversee every aspect of the job. Rob also is customer focused working to ensure your satisfaction while proactively reaching out to check-in. I was thrilled with Smith Bailey and their final work!

Fantastic people. Great work. They came immediately (within an hour) after a tree hit our house and the house has been "put back" better than before. Also, we had them do some tile grouting for us, which turned out to be excellent work. We have some friends who used this company before and their house looks amazing! Highly recommend.