Regal Renovations

Once we signed the Letter of Intent and paid the deposit, the communication was scarce. We were told the design process would start immediately after signing the letter of intent and someone dropped the ball and it didn’t start until 3 weeks later. No one kept us informed on the status of our project or questions that we had. The owner sent us an unprofessional and demeaning email telling us that we were belittling his team, that his staff has never ignored us (we have emails and texts to show otherwise), telling us we were impatient and had mismanaged expectations, and started talking about his employees personal lives. The owner told us that we were five weeks from us signing the letter of intent and that “this is definitely longer than we would hope on a job like this.” Once we received the final estimate, the amount was almost $6,000 above their high end of their original estimate (which they reassured us multiple times would be at the lower end of what they had quoted us which was between $28k- $32k.) We wished this company had been more consistent with their communication and promises. I had a longer review but due to limited space allowed in the review I had to condense my review.

Excellent job on our kitchen renovation. Quality work. Jason and Danny were concientious and kept us informed at all times of the progress and timeline. Highly recommend for any remodeling project!

My husband and I recently purchased our first home and wanted to renovate the master bathroom. I reached out to a gentleman who did renovations and he came out to look everything over and offered a price. I didn't feel completely comfortable about this guy, but the price was pretty unreal. As a couple of weeks went by, the guy became sketchy and almost nasty when I decided to now go through with him. That's when I reached out to Glen. Immediately, after meeting Glen for the first time, I felt a huge relief and knew I trusted him. When you are spending a lot of money on your home, you want to trust the people doing the work will be honest, not take shortcuts, and perform outstanding work - Glen's team does. We also liked that the same team works on your remodel throughout the entire process. You never have different people coming into your home. Honestly, we tried to go a less expensive route and we would have been so disappointed. We would definitely have this company do any future renovations we might have. We absolutely love our newly renovated bathroom. It's everything we wanted and more. We love showing it off when people come over. If you need any renovations done, save yourself any headache and stress and go with Regal. It's such an easy process.

Regal Renovations provided beyond excellent customer service with quality service output. As a woman seeking honest and good assistance in this area, I find it very difficult to trust unknown companies. I cannot count the number of times I've been taken advantage of, and this company certainly looked out for my best interest in every area. They are excellent and God-centered. Very thankful.

Last fall we had a new patio installed by Regal Renovations. I could not have been more pleased with Jason and his team. From the beginning Jason was prompt and responsive to all our emails and questions. He was easy to reach by phone and by email. After seeing their work we decided to hire Regal for the job and it was one of the best decisions I have made. Jason worked within our budget and desires to design a patio that met our needs, the biggest of these being fixing our drainage problems. He laid out exactly what the process would be and how the payments would work. They finished the job on time and on budget and we couldn't be happier. We have a lovely outdoor space and no more drainage problems. I highly recommend Regal as their entire team was professional and very easy to work with.