Outdoor Living Professionals

CONSUMER BEWARE! Had a simple project take 8 months to complete. Was originally told would take 6-8 weeks. Worst experience ever and would never use again. Dewey is very charming as stated in previous reviews. Went to make a warranty claim on one of our appliances and was told we needed documents that Outdoor Professionals only had. As has experienced in the past, no return call from Dewey for the requested info needed for the warranty. Ended up getting it fixed ourselves.

One star is too much and I’m being generous.. I am 13 months into a 4 month project, I have been lied to so many times and heard every excuse you could imagine.. Dewey Nicks will say everything you want to hear until you write a check, then you will never hear from him.. This is the worse experience I have had dealing with a contractor.. I finally had to hire someone else to finish my project!!!! BEWARE!!!!

After several interviews with contractors we choose Outdoor Living Professionals in April of 2018 to do our project. Dewey and Roman sat at our table and promised us a completion date of 45 days after the permit was approved. After the contract was signed and the down payment was made all communication ceased. Dewey nor Roman would answer emails, text or phone calls. We went through their finance company for the loan and even the finance company could not reach them. The finance company gave them a deadline of 8/6 for the project to be completed. Mind you, since we had no contact with outdoor living professional the project had not even been started on by 8/6. I had to leave a message on Dewey’s phone that we were getting legal representatives to contact them and then he sent me a text stating that things would change. They again promised that our project would be completed on 8/31. They starting sending 2 of the oldest guys they could find to start on our project. Their hours were 9-3:30 with an hour lunch. They miss the 8/31 deadline, they missed the 9/15 deadline, they missed the 10/12 deadline and all they had were a ton of excuses that were lies of why they couldn’t finish when they would take a call from us. They finally finished on 11/2. Our project is beautiful and everything that we asked for, but the lack of communication was un professional and I would not recommend this company to my worst enemy. If I could give them a negative star I would, because they don’t even deserve the one star that was giving.

We hired Outdoor Living Professionals to do a summer kitchen for us and it turned out wonderfully. They were very helpful throughout the duration of the project and marked everything off our wish list. They did a great job.

we had hired them to complete a rock wall around the house, it was completed several weeks ago on time.

I had Outdoor Living Professionals build a patio extension in my backyard. They worked quickly and efficiently. It turned out better than I expected! We use our extended back patio often and have spent many evenings enjoying the area with our friends and family.

Dewey Nicks and the rest of the Outdoor Living Professionals did a fantastic job on our paver sidewalks and outdoor living space. They had a few hiccups getting started but communicated really well during the process, which made all the difference in the world! We also have been involved in an addition/remodel and it let me know that every good contractor and subcontractor in this town is swamped. Outdoor Living Professionals communication and quality of work exceeded my expectations!! I would highly recommend them if you're looking for an awesome outdoor space. Dewey's ability to take an undeveloped backyard and transform it to a space that we absolutely love was great. Good job guys!!

We contracted OUTDOOR LIVING PROFESSIONALS "OLP" in December to build for us. (DEWEY NICKS) provided us with a beautiful 3D picture of our potential back porch with attached roof, quoted the indicated work to begin within 30 days, and finished by the end of February and took our sizable down payment. With nothing to show for our downpayment after 90 days, only a litany of excuses as to why OLP had not yet begun work on the project, we took legal action to retrieve our downpayment. The company said they would declare bankruptcy if we continued with a lawsuit. While we were not at home, and without a phone call, they dropped off a few pallots of material that was nowhere near the amount of the downpayment forfeited. Just saying "BEWARE of OUTDOOR LIVING PROFESSIONALS!!"