Northwest Georgia Contracting, LLC

Andy Ledbetter was assigned to our shower remodel through Lowes of Newnan, Ga. The crews were unsupervised and Andy was unavailable. After our insistent complaints of poor workmanship by Andy's crews, Lowes sent an inspector. The Lowes inspector agreed the work had to be removed all the way back to the wall studs. Lowes assigned another contractor to demo Andy's work and start over. Andy's workers damaged surrounding hardwood floors, and we are still waiting on Lowes of Newnan to repair damages. Incidentally, we would never again use Lowes for a remodeling project since Andy is the calibre of professional they contract with.

The project ran about four months, starting in March and running to July, 2016. Andy and his crew led by Eddie did a fine job for us. My only complaint has to do with the one year warranty on the work. A toilet was reseated in our half bath by Andy's MEP sub-contractor following the installation of porcelain floor tile. And LED string lights were installed above our kitchen cabinets for indirect ceiling lighting. There was a very small leak in the grout at the base of the half bath toilet which was pointed out to the sub at the time. We agreed that if the leak persisted, the sub would reseat the toilet. The tiny leak eventually sealed itself. However, the toilet subsequently had an obstruction, and the seal leaked profusely when a plunger was used to attempt to clear the obstruction. I called the sub and Andy, and was unable to get service even though Andy said he would take care of it. The plumber I eventually hired to fix the situation said the previously installed wax seal had been installed off center, likely due to moving and adjusting the base of the fixture during the seating process. The off center seal likely contributed to the leak and the compromise of the seal using the plunger. He also said it would have ben better to use two wax seals given the height of the porcelain tiles. The LED lights failed. Neither the sub or Andy provided service to fix the situation.

Great experience working with this firm. Work was completed and looked great. Professional contractor and handle all of paperwork for the insurance company. We have used this company three times and each time produced the optimum results. Company representatives were professional and courteous.