Moderno Homes

Thanks to Moderno Homes for your work. They are very efficient and educational when assisting with our project. They are well ordered in building a fitting home for whoever they work with. The are also great to work with under the amount of stress that can come about during this process.

I have waited to post this review hoping that our house would get finished, however we are still waiting to get things completed 7 months after closing. The experience with Moderno started off fantastic. Ashlee appeared to be very organized, very responsive and helpful. They were recommended to us by our realtor, and they were recommended to her. Because of how they were the first meetings, we decided to use them as our builders. Garry did a great job at designing the house we wanted. His 30+ years of experience really showed. Everything went down hill after signing paperwork. Our close date was suppose be the beginning of March. It was pushed back 8 weeks for permits and "holidays." It then got pushed back for unknown reasons to the middle of May. During the process we communicated mostly by email. We had to send multiple emails with the same questions to get answered multiple times. At one point I expressed my frustration with the lack of communication and the response was that I was just frustrated because I was pregnant. I was also told that we need more communication than other clients they have had the 30+ years they have done this. Keep in mind this email came from Ashlee who does not have 30+ years. There were things done wrong through out the process, which can be expected while building, I understand that. But then things need to get fixed. We had a push list that was made our final walk-thru in May before we closed, and it is still not complete 6 months later.

We worked with Moderno from the planning stages to move in on our project. They were helpful and knowledgeable about how to build a truly custom home. The Moderno team is easy to work with and they make the typically stressful process of building a home, enjoyable and exciting. Thanks to the Moderno team for our forever home.