Approximate cost: $37.000
Description of Work
Cutler Construction remodeled our three bathrooms. They did a full remodel of two of them, installing new tiled showers with new fixtures and frameless shower doors (the master bath shower, which replaced an old shower-tub combination, has a lot of new tile), new tile floors, custom vanities, quartz vanity countertops, toilets, LED lighting, exhaust fans, medicine cabinets, framed beveled mirrors, baseboards as well as new sinks and shower and sink fixtures. In the third bathroom they installed new floor tile, quartz countertop, new toilet, mirror, medicine cabinet, lighting, and baseboards, and all the bathrooms had drywall repair and were painted.
These kinds of remodels are always disruptive, stressful, and have some surprises, but I doubt that we could have had a better experience than we had with Cutler Construction. Josh and his crews did an excellent job.
During the bid process, Josh was very patient with our many questions and concerns, and he made a number of excellent suggestions. Cutler’s bid was not the lowest one we received, but it wasn’t the highest one either. One of the things we most liked about using Cutler is that Josh gives a line item estimates for jobs, so customers know exactly what they’re paying for each item (e.g., $X to install so many square feet of tile, $Y to install a new toilet, $Z to install a new medicine cabinet, etc). Other contractors wanted to give us a single overall price for the job, but we were concerned about whether that would cover the entire remodel, or if they would come back to us for more money (“sorry, didn’t see that we’re going to have to do X, and it’s going to cost Y”).
Another aspect we liked is that, while Cutler is a small company, Josh has an office manager, Ricky, who was reachable almost all the time to answer questions and coordinate things via phone and email. Ricky gave us a schedule of work for the first several weeks (through demolition and tiling) and for the rest of the job we knew in the afternoon what would be happening the next day. With other companies (unless it’s a large one), you may not be able to reach the contractor when you need to talk to him; during the bid process, we had that experience with one of the other contractors we considered.
Josh did the two major bathrooms first, leaving us the third one, and then did the third one after the others were complete enough for us to use.
Josh came by regularly to check on the work, and he was quite meticulous about details and always in a cheerful mood and patient with our questions; at important points, he was here every day to make sure things were going well. He has regular crews for various aspects of the job, e.g. demolition and tile work. Rene and Miguel did all the tile work; Miguel especially was outstanding in laying out the tile patterns. Cutler uses subs for custom vanities, quartz countertops, plumbing, electrical, and painting, and they were all excellent. The crews were here nearly every day, and during the initial weeks came on several Saturdays—which we liked—in addition to Monday through Friday. The workers arrived on time, worked carefully without close supervision, and cleaned up at the end of the day.
In short, we were very pleased with our experience with Cutler Construction, and we’ve recommended the company to several other people.