BMR Homes, Inc. Remodeling and Restoration

I have been reluctant to write this review, since we had hoped to simply put this experience in the past. One year later and BMR Homes remains a nightmare to my family. I work in construction and I have never experienced something so unprofessional and disorganized. I can only hope that this will in some way protect my friends and neighbors from a similar experience. BMR over sells and under delivers, taking advantage of a confusing process and difficult personal times. It took them 26 months to rebuild our home after a fire. 109 weeks of what was so poorly managed and run with absolutely no sense of urgency. As my family was forced to live in in hotel rooms and apartments, for 24 months. This was not a house built from scratch with site work, foundations, rough utility work to be done. driveways to be poured. Or some secluded construction site location. This was to repair and reconstruct a house within an existing shell and of the same footprint. BMR had promised that a trailer would be put on site, so that full time BMR management would be onsite for this project. This was to be a "priority project" for them. Their actual effort was far to the contrary. Estimates, costs, schedules, production, and progress reports were all to be tracked via their CoConstruct website. None of this was provided. Workers rarely worked more than ½ days. I would check the house at 7:30 or 8 each morning, to find no one working or workers setting up for the day. I would return between 11:30-12, all workers would be gone. Partial projects completed or no indication of what work was done at all. Sub-contractors and workers arriving with no idea what their assignments for the day were or wait for materials. All while the list of work to be completed seemed obvious. Sub-contractors working a few hours and then leaving because other workers had not completed their assignments. BMR “management” doing drive-bys or stopping by for a few minutes. They refused to provide any expectation of work schedules or completion dates. In the last 6 months of work, I missed 37 days from my job to be onsite. While still making multiple daily visits, and trying to run my own company. Sub-contractors stating that they were “working for free” or had not been paid. Even though every payment of the draw schedule had been made to BMR, per their outlined agreement. Payments of 165% of BMR’s estimate to rebuild our home. Payments which were unfortunately made to BMR 4-5 months prior to completion, because BMR had miss-managed the project so poorly. BMR was at my house before the fire trucks had left and took advantage for more than two years. Beware of BMR Homes for any of your needs. We had a beautiful home before the fire and fortunately have a beautiful home now. It is unfortunate how some companies and people take advantage of such difficult situations.

Zero follow-up. Fair job, but really wonder if they wanted my business in the first place? After taking the last check they disappeared. No follow-up, no final inspection, and after emails no response. Now have cracks in the caulking and in some places no caulking at all. Work was done less than 90 days ago

I have been working with Chris and his crew at BMR Homes for almost 10 years now. He has an exception work ethic and I always know when I send clients his way that they are in good hands. I like to follow up with customers after construction and have always had rave reviews about the professionalism and quality of work that Chris and BMR Homes has given my clients when I question how their job went.

We've have now worked with Chris Youngs & BMR homes on 3 projects at our home. This first was simply replacing the windows with more energy efficient units -- great job, especially appreciated how much they cleaned up when done. Next Chris did an external remodel of our home. He went above and beyond our expectations by recommending we bring in a professional home energy audit company. This audit showed that we had very poor insulation behind the dryvit-type siding that needed to be replaced, so we decided to have the insulation taken out and replaced with blown foam insulation which we also decided to have blown into the attic rafters as well. Results of this second job -- a great looking exterior to the house (feel free to drive by and take a look at the exterior for yourself if you like. We're at 3209 Heathrow Downs in Hoover, AL) and much, much lower energy bills! Our last project with Chris involved a major remodel which included the kitchen (new cabinets, lighting, flooring), family room, office (added a wall of bookshelves to give it a 'library' feel and ceiling fan, master bedroom (major upgrade to the look and sophistication of the double-trey ceiling and complete remodel of the master bath. Result: Now the inside of our home looks as good as the outside. The bottom line of working with Chris -- we ended up with good quality work at a good price.

BMR Homes is my remodeling choice for over 5 years. We've collaborated on two award-winning design projects. First, Chris Youngs and his crew converted a small unusable attic space to a spacious 15' x 20' light-filled design studio. The second project realized my design of an addition to replace an aging deck. This complicated custom addition features a 20' square deck and a spacious entertainment / media / sunroom with a 16' ceiling, 14 windows, motorized shades, custom lighting and a media center. All of these systems are remotely controlled through Wi-Fi, iPhone and iPad. This complex project was completed to my specifications and serves well for professional entertaining, meetings with my design students and family gatherings. BMR’s crafts persons responded to my needs as owner - designer working hard to make real the details specified. The challenge of realizing (in steel and wood framing) a complexly shaped 21’ x 26’ x 16’ high room on a steeply sloping lot was met with energy on the part of the carpenters and resulted in success within 1/4”. The interplay of as many as five “sub-contractors” in one week was orchestrated without conflict or confusion. Budget and deadline were followed and as designs changed, I was kept completely informed. Chris’s choices on electrical, insolation, stonework and media sub-contractors facilitated to project’s positive outcome. Real highlights are the “super-solid” deck, the gutters, the colored concealed trough and outdoor lighting, super efficient insolation, the “Hardy Board” exterior siding and the “mini – split - system” HVAC system. Before and after photos are here: https://www.dropbox.com/sh/0v2ty8k53izekb6/AADpJxkogCdiz68THHD1039ya