Train Custom Homes

Working with Train was a very enjoyable experience. The quality of the product they produced was outstanding. I bid my project around to 10-15 different builders. Train was not the cheapest nor were they the most expensive, but I do believe that they were the most trustworthy. No point during my build did I get overwhelmed, surprised, or frustrated. They were always upfront and honest about issues or potential problems. They at times went above a beyond my expectations like, driving 8 hours to get 500 bricks from the manufacture just to keep the project moving forward. I do not know many builders that would do that. The only down side to the project was in ended. The job site employees were always polite and helpful. They became friends rather than just employees of Train (I am considering a new project just to get them back). In all honesty, if I ever have a new project I will not waste my time getting bids, I will just call Ronnie and let Train have it.

My husband and I are thrilled with the completion of our master bathroom remodel and painting of our master bedroom and study. It was completed by Train Custom Homes, co-owned by Ronnie Sherrard. Ronnie supervised the building our our home back in 2001 when he was working with a different company. It was a good experience then so we felt comfortable reaching out to him again. We spent two months with him just planning the bathroom with our wants and needs. Ronnie is deliberate and sequential in his thought process but this definitely works for him. He knows what he’s doing and it shows in the end result! Ronnies bid came back higher than we had hoped.. Ronnie reassured us that he inflated numbers to cover any issues and we finally agreed. Ronnie respected us/ our home by removing our carpet and laying drop cloths. He added some temporary deadbolts so workers only had access to the work area only and not the rest of our home. He also added an outdoor camera to see who was actually coming and going Ronnie is a good, honest, Christian man who wants to please his clients. We are happy with all the work done in 9 weeks and especially several thousand less than quoted! Use him, you won’t be sorry. Many thanks to him, Brandon, and Wade, Ronnie’s right hand men, thanks for perfecting those final details, You two made this experience even better than our first! ❤️ Already planning the next update!

Where to begin? The build took 13 months to complete after we basically said we aren’t paying for another month of storage, we have to move in. The tile in the shower was hideous and we asked over and over to have it corrected only to be put off until the 13th month(3redoes because they couldn’t seem to get the tile straight). Sadly the builder was rarely around to oversee his contractors! The paint was and still is a sight! We asked for 5 months before the build was done when the painter was coming out to correct the lousy job! They put us off and put us off! The bookkeeping was questionable! Needless to say 6 months after living here we have had to have the master shower re-grouted, the shower door rehung, two doorknobs replaced, the front doors adjusted and the towel racks rehung! We never got our final grade. Disappointed!!!!

The build job went very well. I was pleased with the overall workmanship and the builder relationship. The flow of the construction was excellent. I would highly recommend Train Custom Homes to anyone.

If you've ever built a new home, you probably know it can be a trying experience if you don't find the right contractor. I don't believe I could have had a better building experience than with Ronnie and Kevin at Train Custom Homes. I am very detail and quality conscious and was pleased to find the Train team the same. My project was fairly large, two story +5,000 ft2, and required a little more than what I think of as typical construction...a mechanically lifted slab on piers, all stone exterior, raised seam steel roofing. The project was finished timely and working through any issues along the way was never a problem with the Train team. Continue to get lots of compliments on the house and would recommend Train to anyone wanting a quality work product and a professional design and building company.

If you want a well built home these are the people to call. Ronnie is the most thorough builder you will find. He will work with you through every step of the building process and will make sure things are done correctly. Ronnie and Kevin have many years of experience and they use it to help you make the best decisions for your home. They truly build your home in exactly the same way they would build their own. They stand behind their work and are 100% trustworthy. People talk about how stressful building a home is but we had the complete opposite experience with Train Custom Homes. I would do it all over again in a moment. Give them one chance to meet with you about your custom home and I’m certain you’ll agree with me, this is the person you want building your dream home.

Train Custom homes not only builds custom home projects they also provide custom service. They adapt their service around your needs and go above and beyond. They helped us through every stage of our 1.3m dollar Ranch House project. The service they have provided us has extended well past the completion of our project. They are absolutely the best contractors we have ever worked with.

Kevin Jackson and team at Train Custom Homes helped us build the home of our dreams. We were not an easy customer and the continued professionalism and customer service they provided was exceptional. We were able to have our vision come to life with all the higher end finishes and design that we hoped for while incorporating antique doors and mantles and light fixtures into the process. I can't recommend them enough. If you don't want to settle and you want a solid custom built home of your dreams, Train Custom Homes should be your first and only phone call.

We were completely blown away by Train Custom Homes. We love them! A few times something was not exactly as we wanted and we said "no don't worry about it, not a big deal" but that didn't stop them. They fixed it and made sure our home was exactly how we’d dreamed it would be. They build high-quality custom homes and never cut corners! We highly recommend Train Custom Homes!

We carefully interviewed several builders before we selected Kevin Jackson and his team at Train Custom Homes. Building your dream home on a raw, unimproved piece of land without water or utilities is at best a daunting task, and we’re thankful and blessed that we picked a partner like Train. As discriminating clients, we appreciated Kevin’s integrity and high level of building expertise. He is very thoughtful, extremely honest and very passionate about what he does. First and foremost, Train will build a quality home with “great bones”. They utilize superior and innovative building materials from the foundation to energy efficient insulation and HVAC systems. We participated in every stage of our build, and know that we have a structurally superior house. With Train, your home is engineered to stand for a lifetime. Kevin helped us translate a vision, some sketches and a portfolio of curated photos to a set of architectural plans, and then executed those plans with incredible workmanship and attention to detail. That level of service remained consistent throughout our entire build and even after we moved in, with Train making whatever small adjustments were required. From a design perspective, Train is a true “custom” homebuilder. Kevin has the creative ability to fuse traditional, rustic Texas ranch or farmhouse structures with modern, contemporary and industrial interior finishes. Some builders have one style aesthetic but that’s not the case with Train. With our home, Kevin embraced the challenge of working with unique finishes like recycled glass and concrete countertops (Vetrazzo) and helping us source rare porcelain plank floors that look like reclaimed barn wood. From a customer service standpoint, they’re exceptional. Your calls and e-mails will be returned. They also have a great team of sub-contractors and artisans, which have been with them for years. It is clear there is a level of personal pride that goes into each client project. They back that pride with a solid warranty program and in our case, we’re pleased that our project came in within budget. When your friends and family tell you your home should be in Architectural Digest---that’s just a bonus. It’s a big responsibility to build someone’s home. A home is the core of a family, it’s your sanctuary and it’s a serious financial investment, one that can cannot be entrusted to just any builder. We truly love our new home and highly recommend Train Custom Homes. We plan to use them again on any future building projects.