Patricks Pools

This pool company has possibly the worst customer service. I had them install my pool and paid a fortune to do so. Every year, they raised their weekly maintenance to a point where most wouldn't be able to afford. The guy they sent every week was the nephew of Michele who is the point of contact and handles scheduling and billing. He would come to the house for 10 minutes and stand over the pool with a cigarette hanging out of his mouth and they want to charge $125/ week for this and called him a "chemist". I had to switch maintenance companies out of necessity which was unfortunate after the amount of business I referred to this company. I had never used the heater they installed and attempted to turn it on last year and it did not work. I reached out to ask them to come look at it and Michele told me since I stopped using her nephew for maintenance it was not their problem. Just gross.

We are a Landscape Architecture firm and have had Patrick's Pools implement many of our designs, many of which would be considered complicated. Patrick and crew has always executed without any problems. Our clients really like working with them. Sincerely, Brian J. Mahoney, ASLA Lear+Mahoney Landscape Associates

After doing research and interviewing many pool building companies and realizing our dream of finally building an in ground pool at our beach house, we couldn't have been happier that we chose Patrick's Pools to construct and design our pool. Owner, Patrick Kenney was always accessible and overlooked every aspect of the project and built us the most amazing gunite pool imaginable. He cuts no corners, structurally top notch and everything is built to perfection. Pool was finished by his target date with all the weather obstacles we encountered this winter 2015. His staff are all hardworking and put their heart and soul in their work and never minded any of the questions I had and were glad to answer any that I had. I cannot say enough good things about this company and am beyond satisfied that we chose Patrick's Pools. Patrick Kenney is an outstanding businessman, true gentlemen and amazing builder!!! -East Marion, North Fork, Long Island, New York

"Patrick was great to work with. He was accessible, always on the job site his crew is polite and willing to listen and address all cutomer questions and he creates whatever vision you have for your pool. We couldnt be happier. The quality of his work is exceptional and I am a very difficult customer to deal with. In addition, Patrick uses his expertise to address issues before the construction begins so the customer doesn't feel as if he forgot to ask important questions that would improve your original design. He has a keen eye for high end ideas."