Aquascape Pools, Inc

I hired Aquascape to install a fiberglass pool upon the recommendation of the pool manufacturer. Big, HUGE mistake. They were to pull the permits and install the pool and leave it "paver ready." A few weeks out from initial install schedule, I reached out to verify all was set. Yep....all set. Come to find out, they didn't even bother to check the permit and the grade school plan submitted of course had questions. Then there were engineering questions that they didn't even both to notice were outdated when submitted. A month later and it was finally ready. Dug, installed, left a mountain of dirt behind, came to get it, caved in the side of the pool so it had to be redone, left a razor blade at the bottom of the pool (thanks for those rust stains!) and wouldn't even bother to respond to final permit inspection questions. Scheduled them myself with the county and cleared up a few issues and finally done. Still have a mountain of dirt because they didn't even come close to grading for pavers. Hire these yo yo's if you want it cheap, but you get what you pay for.

This company has worked hard to get our pool set-up after a change to a salt-water system and working properly. They have followed-up any service requests or phone calls promptly at every step. Whatever we have asked of them they have responded promptly, explaining at every turn what's happening and what the status of the resolution is. We have worked other pool companies and have never experienced such good service.