CLX6000 Fireplace remote seems to have a mind of its own, changes fan settings, and flame height by itself. Remote Eats batteries and make a annoyingly loud beep every time a button is pressed, and another beep when the signal is received by the fireplace. The sound of the beep reminds me of a smoke detector with a dead battery. Not elegant at all. The fireplace makes a loud banging noise every time it cools down like the large sheet metal box that forms the outside is expanding and contracting. To make things even more frustrating, the local dealer closed their doors so I don't have their support either. I'm seriously disappointed with this purchase and wish I could replace it with a different brand, but its sealed in behind some really nice stone work, so I'm stuck with it. The only good thing I can say is the logset is probably the most realistic you are going to see in a gas fireplace.