Accolade Fireplace Artistry

Where to begin. The Accolade website is really good. Holds a promise that you're dealing with people who know what they're doing. Then there are the phone conversations,questions asked and answered. Craig really knows his stuff. Then there's something called "service." From start to finish the service was incredibly attentive and responsive. Then there's the product itself: the mantel and surround. It's better than expected. It will make the room. Whatever fears I may have had about ordering a custom mantel from an online resource were swept away with a smile. A really impressive experience in these days of diminishing service and product quality.

Craig was very professional to work with, and did a outstanding job on my mantel. He went above and beyond with my project. Craig estimated project would take 3 to 4 weeks to ship. I sent Craig a desk drawer so he could match the finish for the new mantel. I requested him to please send me the drawer back to me in 2 weeks, because a engagement party at my house for my son. He not only sent the draw back but also the new mantel. Everything went perfect! Thanks Craig.

Craig is not only extremely talented and detail-oriented, but he is also very professional. He always arrived on time, cleaned thoroughly after his work was done and was pleasant to have in our home. He made himself easily available via text, phone and email and was always quick to respond. Craig provided us several design options and we blended the options that we liked the best. We love our new mantel and will definitely contact Craig when we are ready to redo another mantel.

Craig and his crew helped design and install the centerpiece to our family room with the fireplace mantle he helped create. While I am in no way someone who has an intimate knowledge of carpentry or contractor work, what I do know is that the final product speaks for itself. Comically, I had no clue who Craig was until I found him online after I was fed up with the contractor I was working with. Needless to say, I was fortunate to find Craig and end up with the fireplace mantle I have today.

I definitely recommend this company. Craig is an expert carpenter and provided a quality, custom built, fireplace mantel to my home's exact specifications. My fireplace has angled walls on each side. The fireplace fit perfectly. I have average handyman skills, and was able to install the fireplace mantel myself. Craig responded promptly to the few questions I had during installation. Overall went very smoothly.

We worked with Craig to design and build a custom mantel. We have an awkward fireplace with strange walls. He was so patient and easy to work with - can't say enough nice things about him. We then decided to have additional shelves built next to our mantel for TV and components. He was open to the idea, even as it was last minute, and they also turned out fabulous. Recommend them 100%!

We hired this company to create a custom-made fireplace mantel for us. What they came back with was nothing short of an art work. The care in design and installation of the mantel was far beyond the proverbial 'call of the duty.' The mantel has become a highlight of our living room and a show piece. We couldn't recommend Accolade more. They are outstanding in every respect.

Loved working with accolade on a custom walnut mantel for my home. Great service and craftsmanship. Installation was smooth and perfect.

We worked with Craig on couple of high end residential town homes in Chicago, Gold Coast area. He is very knowledgeable and professional.He provided fire mantels for the projects. We were very happy with the look , quality and service provided. He was reliable, on budget and on schedule. I highly recommend him for any projects involving fireplace mantels standard or custom.

We were in the middle of doing some remodel work in our living room. Our gas fireplace was plain with sheetrock surrounding it. We did some searching on the internet and found a few fireplace surround companies. Accolade was one we contacted and needless to say, Craig responded timely and professionally which helped make our decision to choose his company. We live out of state so I thought things might be difficult. Craig sent us the measurements he would need and the process began. Craig sent us photos as the surround progressed. When complete, it was professionally shipped to our house. It took less than 4 hours to install and looks beautiful. The surround is truly a work of art and our living room center piece is now our fireplace. The attention to detail and finish are exceptional. Craig followed through and went above and beyond to have another satisfied customer.

It struck me after installation, Craig's work truly is art. The walnut mantle and matching shelves exceeded our expectations, for design, and quality. Craig was able to take a verbal vision and deliver our living room's room centerpiece. Craig was professional, and timely in his delivery and installation. A true craftsman!

Craig and his team have created two custom mantels for my home. The word "impressed" doesn't begin to capture the artistry and dedication he exhibited on both projects. He worked with me painstakingly to design mantels for two unique spaces (and some unfortunate surrounds we inherited from the developer); the result was pure transformation! My house looks more "finished", beautiful and elegant because of Accolade's fireplace mantels. I couldn't recommend Craig and his team more highly! I only wish I had another fireplace which needed rescuing! Thank you to Accolade for their brilliance!